This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Safari Extensions list shows a blank screen

1puburap
1puburap Junior Member
in Mac
since I installed the current update (build 31052) an error occured within Safari: the extensions window is completely empty (no entries possible!); before there were different entries.

What happened and what can I do to restore the browser?
Flag

Comments

  • [Deleted User]
    [Deleted User]
    Hello 1puburap,



    Would you please let us know which OS X you are running and which version of Safari?



    Thanks.



    Brandt
    Flag
  • 1puburap
    1puburap Junior Member
    Mac OS X: 10.6.8

    Safari 5.0.5 (6533.21.1)



    Greetings

    Fritz
    Flag
  • tomeg
    tomeg Junior Member ✭
    edited June 2011
    I have what may be a related problem with Safari 5.1 (I also have OS 10.6.8. I am using 1Password 3.6.1 (build 31057), which I believe is the latest beta update.



    For this update and the last three or so updates, the release notes say to update Safari 5.1's extension, Preferences/Extensions/1Password extension, but the 1P extension is not in the list. I have uninstalled and re-installed the Safari Browser Extension in Preferences/Browsers/Safari. Is that what the note means?



    Also, I cannot find any 1P Extension in the Apple Extensions Gallery. I don't even know how to search for it, since I can't find a search box in the Extensions Gallery to locate the 1P extension.



    Finally, it confuses to have both a Browser extension and an Extensions extension to install &/or update.



    Thanks for any help, I would appreciate it.
    Flag
  • thightower
    thightower "T-Dog" Agile's Mascot Community Moderator
    edited June 2011
    tomeg



    Please don't double post its may just have been an oops as you may not have been able to find your previous thread <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' /> (been there done that one myself)

    So I have replied in your thread please let us know you have seen it so I can remove the duplicate



    [url="http://forum.agile.ws/index.php?/topic/5376-i-cannot-update-1password-safari-501-extension/page__pid__30775#entry30775"]http://forum.agile.w...0775#entry30775[/url]
    Flag
  • khad
    khad Social Choreographer ✭
    Hey Fritz,



    It sounds like your Safari extensions preferences may have gotten corrupted. If so, the solution is pretty simple:



    - Quit Safari

    - Open a Finder window to your Home user folder, then go to Library > Safari > Extensions

    - There should be a file called "Extensions.plist". Trash it

    - Restart Safari, and check the extensions window. It should be back to normal, listing any extensions you have installed



    Please let me know how it turns out.



    Cheers,
    Flag