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No 1P Menu for certain sites in FF

kalmdown
kalmdown Junior Member
in Mac
Sometimes (not sure why and exactly when) I don't get a menu for the 1P menu in Firefox. This happened in 4.0 and happens in 5.0. The menubar item is there but there is no menu when clicking on it. It just highlights and there is no contents.
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  • khad
    khad Social Choreographer ✭
    It sounds like Firefox is caching some data from a previous version. You can fix this by completely uninstalling the Firefox extension and reinstalling it:



    1. Make sure Firefox is not running.

    2. Launch 1Password from your /Applications folder

    3. Click 1Password > Preferences > Browsers

    4. Uncheck the box next to Firefox

    5. Launch Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is *not* listed.

    6. Step #5 is the most important step so I'll repeat it again here <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' /> Launch Firefox and make sure 1Password is not there.

    7. If 1Password is appearing in the Extensions window, click the Uninstall button on the 1Password extension and quit Firefox.

    8. Return to your 1Password window and check the box next to Firefox.

    9. Restart Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is listed.



    After following these steps, the Firefox extension will have forgotten everything about previous versions and should work correctly.



    Please let me know how it goes. If you are only having the problem with certain URLs, could you provide them?



    Thanks!
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