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problem with two bank sites
Comments
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[quote name='khad' timestamp='1310346747' post='31706']
Welcome to the forums, macdochhi! I'm sorry that you are having trouble with those sites.
Could you provide the URLs for their login pages? I'd love to pass them along to the developers if there is something we need to fix.
Thanks!
[/quote]
https://personal.vanguard.com/us/HomepageOverview?WT.srch=1
https://www.coastalstatesbank.com/Flag 0 -
I'm sorry that you're having this problem. Please try saving the login manually like this:
1. Enter your username and password, but DO NOT submit the form.
2. Click the 1Password button in your browser's toolbar, and choose Save Login.
3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).
4. Click the Save button.
Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />
If you are still having trouble, please take a look at our "Website Login Issues" guide:
http://help.agilebits.com/1Password3/login_issues.html
Note especially that editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf. It looks like you may need to disable autosubmit for the Vanguard site and not the Coastal States Bank site, but I can't be 100% certain without having an account at either site.
I hope that helps. Please let me know.
Thanks!Flag 0 -
tried all the fixes you suggested but still can't access those two automatically like the rest. Those two sites use 2 separate pages to log in which is different than most others. It's not worth spending a lot of time over. maybe you can fix with next upgrade.
[quote name='khad' timestamp='1310451216' post='31786']
I'm sorry that you're having this problem. Please try saving the login manually like this:
1. Enter your username and password, but DO NOT submit the form.
2. Click the 1Password button in your browser's toolbar, and choose Save Login.
3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).
4. Click the Save button.
Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />
If you are still having trouble, please take a look at our "Website Login Issues" guide:
http://help.agilebits.com/1Password3/login_issues.html
Note especially that editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf. It looks like you may need to disable autosubmit for the Vanguard site and not the Coastal States Bank site, but I can't be 100% certain without having an account at either site.
I hope that helps. Please let me know.
Thanks!
[/quote]Flag 0 -
I can confirm that 1Password properly fills the first page of the login process on each of those sites. As I said, you may need to disabled autosubmit for one or both Logins, but I would be surprised if the second page of the login process didn't fill when the first one does. Without an account there, it can be hard to test subsequent pages. Are you able to successfully fill the first page of the login process, though?
As with any multi-page login process, you will need to save a login for [i]each page[/i] in the process. Form filling works on those pages in the current version of 1Password if you follow the steps above. I'll see if we can't get autosubmit working on those pages as well.
Perhaps it might help if you moved your existing logins to the trash before manually saving new ones as described above.
Please let me know if you are still having trouble.Flag 0
