Why can't I install the FireFox extension of 1Password?

sofakng

I'm trying to install the FireFox extension of 1Password but everytime I try I get the following error:



[quote]Firefox (profile name: default) is running.



We cannot install our Firefox add-on while Firefox is running.



Please close the existing Firefox process, and try again.[/quote]



However, Firefox is definitely not running. I've checked task manager and have rebooted, etc. It just refuses to install. However, the Internet Explorer add-on and Google Chrome extensions both work fine. I've also upgraded Firefox from an older version to the latest (not sure which version) and it still just won't install.

DBrown

I hope you won't mind my asking that you restart Windows and try again.



Whatever it is that thinks Firefox is running should be straightened out by the "Windows wake-up call."