Xero.com Login trouble

paulb

https://login.xero.com/?bhcp=1



1Password isn't recognizing the input fields on this login page after upgrading to Lion. Never had an issue at all with Snow Leopard.



Please note that I have tried all of the suggested workarounds and nothing has allowed me to login. The 1Password button is completely non-functional on this login page.

khad

Please make sure you are using 1Password 3.6.5 and Safari extension 3.6.5.BETA-29. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



[img]https://img.skitch.com/20110724-89244a1dq8ac814nni4jt16bi5.png[/img]



To manually update the Safari extension, you will need to temporarily disable automatic updates, otherwise, if you sit tight it will eventually update automatically.



[img]https://img.skitch.com/20110724-m3qeaqhrm3p99a7ft4mj2igubc.png[/img]



We are releasing multiple updates per day now, so it can be fun for all of us trying to keep up. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/laugh.gif' class='bbc_emoticon' alt=':lol:' />



Please try saving the login manually like this:



1. Enter your username and password, but DO NOT submit the form.

2. Click the 1Password button in your browser's toolbar, and choose Save Login.



Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



If you are still having trouble, please take a look at our "Website Login Issues" guide:



http://help.agilebits.com/1Password3/login_issues.html



Note especially that editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf.



I hope that helps. Please let me know.



Thanks!