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1 Password just stopped working

macdochhi
macdochhi
in Mac
Just got a message to install a new Safari extension for 1 Password . After i did it the 1 Password app. will no longer automatically put in passwords & sites only open after I do all the entries manually again. Using 10.6.8 and Safari 5.1
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Comments

  • Andy CJ Ellis
    Andy CJ Ellis
    Yes same problem here <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' /> And with 2 browsers that i use also <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' /> That is Safari 5.1, google chrome 13.0.782.99 beta. It does work in firefox 5.0.1 however.
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  • khad
    khad Social Choreographer ✭
    Hey folks, sorry for the trouble here.



    Let's make sure you're all set up with the latest version of 1Password and our new extension, which supports Safari 5.1 on Lion and Snow Leopard:



    - First, quit Safari, open 1Password, and go to 1Password > Check for Updates to make sure you're running the latest version

    - If there is an update waiting for you, perform the update, and once 1Password restarts, enter your Master Password to unlock it.

    - 1Password should then prompt you to install our updated extension that supports Safari 5.1. This will automatically start Safari to begin the installation.



    If you're already running the latest version of 1Password but the 1P button in Safari is not working, let's try a clean re-install of the extension:



    - In Safari, go to Safari > Preferences > Extensions, then click 1Password in the left sidebar there. Click the uninstall button, and quit Safari.

    - Now in 1Password, go to 1Password > Preferences > Browsers, and click the "Install Safari Extension" button.

    - This should automatically start Safari to begin the installation.



    When the installation is done, you will have a new, redesigned extension that gives you more and faster access to more of you data right in the browser. We're still working on reimplementing all of the features from the previous extension, but this redesign was necessary to comply with some major changes Apple made to Safari 5.1. Check out this document for a quick intro to the new extension:



    http://help.agilebits.com/1Password3/safari_5.1_intro.html



    And take a look at the top right section of our 1Password FAQs page for links to more answers to common questions and troubleshooting guides:



    http://help.agilebits.com/1Password3/faqs.html



    Please let me know how it turns out.



    Thanks!
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