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Login issues

Robert
Robert Junior Member
edited July 2011 in Mac
Hi



What am i doing wrong, i haven't downloaded Lion as yet, i have Mac OS X version 10.6.8 & 1P version 3.6.1 for the first time. I open up any site that i have a P/W saved, in the previous versions, I go to log in, then in the browser window i click on the 1P, i would then put in my master PW, the program would enter everything for me, Great? Now, when i click on 1P in the browsers window a drop down window opens with the 1P safe window , so i enter the master PW which opens, then nothing? from the drop down window that opens it doesn't fill the log in details, so i then have to open 1PW from the dock and copy my user name and PW to log in, is it me or have i missed out on something, once logged in to say your site, it now is asking if i want to save this log in in 1P.



Robert

Comments

  • khad
    khad Social Choreographer
    Hey Robert,



    Sorry for the trouble.



    [url="http://help.agilebits.com/1Password3/safari_5.1_javascript.html"]Do you have JavaScript enabled in Safari?[/url] Also, if you are using Private Browsing, please disable it and then relaunch Safari.



    Please also [url="http://help.agilebits.com/1Password3/safari_autofill.html"]disable Safari's own AutoFill[/url] if you haven't already.



    I hope that helps. Please let me know.



    Thanks!
  • Robert
    Robert Junior Member
    edited July 2011
    [quote name='khad' timestamp='1311671547' post='34092']

    Hey Robert,



    Sorry for the trouble.



    [url="http://help.agilebits.com/1Password3/safari_5.1_javascript.html"]Do you have JavaScript enabled in Safari?[/url] Also, if you are using Private Browsing, please disable it and then relaunch Safari.



    Please also [url="http://help.agilebits.com/1Password3/safari_autofill.html"]disable Safari's own AutoFill[/url] if you haven't already.



    I hope that helps. Please let me know.



    Thanks!

    [/quote]



    Hi

    No it didn't, i disabled JavaScript and relaunched Safari but the Apple default page wouldn't open, it asked me to high light JavaScript, i went into another web page to try and log in, result couldn't, even when i log in to Agile Web Site, i have to opened 1P from the dock and manually copy user name and PW, once i am logged in 1P is still asking < do i want to save this login>



    regards

    robert
  • khad
    khad Social Choreographer
    Please don't disable JavaScript. You need to make sure that JavaScript is ENABLED for 1Password to work. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    [img]http://help.agilebits.com/1Password3/images/faq/EnableJavaScript.png[/img]



    Please also DISABLE Safari's AutoFill.



    [img]http://help.agilebits.com/1Password3/images/faq/AutoFill.png[/img]



    That should resolve both issues.
  • Robert
    Robert Junior Member
    edited July 2011
    Hi



    I did as you suggested, and still no good,. When i have Agile web solutions open and i want to log in, i go to the 1P in the top just beside the traffic lights red, yellow & green buttons, click the 1P and i have a drop down window which is the same as the 1P window in the dock, i put my master PW and my login info comes up, why doesn't it automatically log me in?



    Robert
  • khad
    khad Social Choreographer
    You will need to either press Command-\ on your keyboard (the Fill Login shortcut) or select the Login item by clicking on it. The new Safari extension also supports [url="http://help.agilebits.com/1Password3/keyboard_shortcuts.html"]many other keyboard shortcuts[/url] as well.



    If you want to log into a site you are not currently viewing in your web browser, use the "All Logins" tab in the extension.



    [url="http://help.agilebits.com/1Password3/safari_5.1_intro.html"]More information on how to use the new extension is available in the 1Password User Guide.[/url]



    Please let me know if there is anything else i can help with.



    Thanks!