1Password 3.6.5 Crashes before even opening on Lion!

airjordan12345

Hello,



I have been a 1Password user for quite a long time and have never encountered any problems with either the iPad or Mac versions of the App.



I upgraded to OS X Lion last week and all was working fine until today when I tried opening 1Password it just crashed and told me to either ignore or reopen. Of course reopening did nothing.



I even deleted the entire app and reinstalled, I can go as far as creating a master password and hint, but once I complete that it crashes.



Here is the crash report, I have tried booting in safe mode, verifying and repairing permissions and removing and reinstalling the app.



[quote]Process: 1Password [428]

Path: /Applications/1Password.app/Contents/MacOS/1Password

Identifier: ws.agile.1Password

Version: 3.6.5 (31075)

Code Type: X86-64 (Native)

Parent Process: launchd [184]



Date/Time: 2011-07-26 23:39:03.332 -0500

OS Version: Mac OS X 10.7 (11A511)

Report Version: 9



Interval Since Last Report: 149387 sec

Crashes Since Last Report: 21

Per-App Interval Since Last Report: 17 sec

Per-App Crashes Since Last Report: 1

Anonymous UUID: 049CD7A4-6B66-4724-9230-82F978707408



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000



VM Regions Near 0:

-->

__TEXT 0000000100000000-00000001001ba000 [ 1768K] r-x/rwx SM=COW /Applications/1Password.app/Contents/MacOS/1Password



Application Specific Information:

objc[428]: garbage collection is OFF

Performing @selector(continueApplication:) from sender NSButton 0x10cbbef30



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.CoreFoundation 0x00000001016f7efc CFStringGetCString + 44

1 com.apple.CoreFoundation 0x00000001017adcdf CFLocaleGetLanguageCharacterDirection + 47

2 com.apple.AppKit 0x000000010249f2cf -[NSDatePickerCell(NSTextFieldWithStepperDatePickerInternal) _createSubfields] + 258

3 com.apple.AppKit 0x000000010249d05a -[NSDatePickerCell initWithCoder:] + 1874

4 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

5 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

6 com.apple.AppKit 0x00000001022266c9 -[NSControl initWithCoder:] + 761

7 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

8 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

9 com.apple.AppKit 0x000000010222384a -[NSView initWithCoder:] + 1195

10 com.apple.AppKit 0x0000000102226404 -[NSControl initWithCoder:] + 52

11 com.apple.AppKit 0x00000001023250e7 -[NSButton initWithCoder:] + 44

12 com.apple.AppKit 0x0000000102324ecf -[NSPopUpButton initWithCoder:] + 56

13 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

14 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

15 com.apple.AppKit 0x000000010222384a -[NSView initWithCoder:] + 1195

16 com.apple.AppKit 0x0000000102226404 -[NSControl initWithCoder:] + 52

17 com.apple.AppKit 0x00000001023250e7 -[NSButton initWithCoder:] + 44

18 com.apple.AppKit 0x0000000102324ecf -[NSPopUpButton initWithCoder:] + 56

19 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

20 com.apple.Foundation 0x0000000101a1f372 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193

21 com.apple.Foundation 0x00000001019f5e64 -[NSArray(NSArray) initWithCoder:] + 486

22 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

23 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

24 com.apple.AppKit 0x0000000102873cf7 -[NSPredicateEditorRowTemplate initWithCoder:] + 385

25 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

26 com.apple.Foundation 0x0000000101a1f372 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193

27 com.apple.Foundation 0x00000001019f5e64 -[NSArray(NSArray) initWithCoder:] + 486

28 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

29 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

30 com.apple.AppKit 0x000000010286f7c6 -[NSPredicateEditor initWithCoder:] + 191

31 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

32 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

33 com.apple.AppKit 0x0000000102127cb5 -[NSNibConnector initWithCoder:] + 446

34 com.apple.AppKit 0x000000010212f6ec -[NSNibOutletConnector initWithCoder:] + 367

35 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

36 com.apple.Foundation 0x0000000101a1f372 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193

37 com.apple.Foundation 0x00000001019f5e64 -[NSArray(NSArray) initWithCoder:] + 486

38 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

39 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

40 com.apple.AppKit 0x0000000102126af0 -[NSIBObjectData initWithCoder:] + 2156

41 com.apple.Foundation 0x0000000101a1e193 _decodeObjectBinary + 2860

42 com.apple.Foundation 0x0000000101a1d4ae _decodeObject + 201

43 com.apple.AppKit 0x00000001022509b1 -[NSNib instantiateNibWithExternalNameTable:] + 511

44 ws.agile.1Password 0x00000001000b1df3 -[AGLocalizedNib instantiateNibWithExternalNameTable:] + 165

45 ws.agile.1Password 0x00000001000b3a7e +[NSBundle(AGLocalizedNibBundle) ag_localizingLoadNibFile:externalNameTable:withZone:] + 212

46 com.apple.AppKit 0x0000000102313328 -[NSWindowController loadWindow] + 221

47 com.apple.AppKit 0x00000001023130e3 -[NSWindowController window] + 75

48 ws.agile.1Password 0x0000000100005d6c -[OPMainWindowController showWindow] + 26

49 ws.agile.1Password 0x0000000100050f7d -[OPApplication openMainWindow:] + 193

50 ws.agile.1Password 0x0000000100053ae3 -[OPApplication startupWorkflow] + 391

51 com.apple.CoreFoundation 0x000000010174e11d -[NSObject performSelector:withObject:] + 61

52 com.apple.AppKit 0x0000000102222852 -[NSApplication sendAction:to:from:] + 139

53 com.apple.AppKit 0x0000000102222784 -[NSControl sendAction:to:] + 88

54 com.apple.AppKit 0x00000001022226af -[NSCell _sendActionFrom:] + 137

55 com.apple.AppKit 0x0000000102221b7a -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2014

56 com.apple.AppKit 0x00000001022a157c -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489

57 com.apple.AppKit 0x0000000102220786 -[NSControl mouseDown:] + 786

58 com.apple.AppKit 0x00000001021eb66e -[NSWindow sendEvent:] + 6280

59 com.apple.AppKit 0x0000000102183f19 -[NSApplication sendEvent:] + 5665

60 com.apple.AppKit 0x000000010211a42b -[NSApplication run] + 548

61 com.apple.AppKit 0x000000010239852a NSApplicationMain + 867

62 ws.agile.1Password 0x0000000100001e84 start + 52



Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00000001047607e6 kevent + 10

1 libdispatch.dylib 0x000000010455860e _dispatch_mgr_invoke + 923

2 libdispatch.dylib 0x000000010455719e _dispatch_mgr_thread + 54



Thread 2:

0 libsystem_kernel.dylib 0x0000000104760192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x000000010461d594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x000000010461eb85 start_wqthread + 13



Thread 3:

0 libsystem_kernel.dylib 0x0000000104760192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x000000010461d594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x000000010461eb85 start_wqthread + 13



Thread 4:

0 libsystem_kernel.dylib 0x0000000104760192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x000000010461d594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x000000010461eb85 start_wqthread + 13



Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x7e6903d096710906 rbx: 0x0000000000000600 rcx: 0x0000000000000600 rdx: 0x0000000000000101

rdi: 0x0000000000000000 rsi: 0x00007fff5fbfb637 rbp: 0x00007fff5fbfb620 rsp: 0x00007fff5fbfb5c0

r8: 0x000000010cb2bb70 r9: 0x0000000000000840 r10: 0x0000000000000081 r11: 0x00000001017faf50

r12: 0x0000000102e72c60 r13: 0x0000000102e72c60 r14: 0x00007fff5fbfb637 r15: 0x0000000000000000

rip: 0x00000001016f7efc rfl: 0x0000000000010246 cr2: 0x0000000000000000

Logical CPU: 0[/quote]



Thanks in advance,

Felipe

Geequrl

I'm having the same problem. Please help!



-Geeqgurl

airjordan12345

Bump ?



I hope someone from Agile can give us some support on this because it's completely destroyed my 1Password install and I really rely on it and the dozens of passwords I have

roustem

Please remove ~/Library/Preferences/ws.agile.1Password.plist file and see if that helps:



1. Open Finder

2. Select Go > Go to Folder menu

3. Type (or paste): ~/Library/Preferences/

4. Locate and delete ws.agile.1Password.plist file



Let me know how it turns out for you.

airjordan12345

Unfortunately that did nothing. Even after removing the file it just crashes before any windows are displayed.



Anything else I could try or any info I could provide you guys so you can sort out what exactly is going on?

airjordan12345

Great news!



I fixed the problem.



Apparently, and since OS X Lion is still relatively new, my date format settings were somehow changed and/or corrupted. When I tried to open Date & Time preferences it crashed as well. I then noticed on my menu bar that the date settings were incorrect so I went into Language & Text, reset the format to gregorian and USA for the rest, and now Date & Time preferences open and so does 1Password <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



Luckily I have my iPad version of 1Password which has a backup of everything!



Thanks for the help anyways and consider this for future user problems



Felipe

Geequrl

I also noticed that my date was displaying strangely in the menu bar, so I did the steps you describe and now 1Password is also working fine. I don't know how you figured out the connection, but it worked!



Geeqgurl

khad

Thanks for the updates, folks! I'll see if there is anything more we can do on our end, but it sounds like it might be a bug in Lion. We'll keep an eye on it. This information is very helpful.



Cheers,