Won't insert Username AND Password

Laszlo2

<div class="IPBDescription">No longer functional</div>On several of the sites I regularly use and utilize 1Password to access, 1Password no longer inserts both the Username and Password and I have to look it up and insert in manually. Then, it asks if I want to save the 'new' Password and if I click yes, it saves it as a second log-in and still doesn't insert both Username and Password.



Also, why isn't there a way to launch 1Password from Safari as there was in the previous iteration of the software?

Brad C

I am with you on this problem as well. It seems that over the last 6 months+, after downloading any updates of this program, suddenly some of my logins just don't work anymore. Then I have to erase the old login, and rebuild it, even though nothing changed. And some of the logins now just won't work no matter what I do. They will boot up the page, but not insert login & p/w.. OR in insert login but no p/w..



Very frustrating

khad

Welcome to the forums, folks! I'm sorry I couldn't reply sooner, but as you can probably tell from the volume of posts here in the forums, we have been a bit busier since Lion's release.





[quote]On several of the sites I regularly use and utilize 1Password to access, 1Password no longer inserts both the Username and Password and I have to look it up and insert in manually. Then, it asks if I want to save the 'new' Password and if I click yes, it saves it as a second log-in and still doesn't insert both Username and Password.[/quote]

Could you please provide the URLs? I would love to take a look at this.



If you have Safari's AutoFill enabled, please disable it as there is [url="http://help.agilebits.com/1Password3/safari_autofill.html"]a known issue related to 1Password's autosave and Safari's AutoFill[/url].



[img]http://help.agilebits.com/1Password3/images/faq/AutoFill.png[/img]



[quote]Also, why isn't there a way to launch 1Password from Safari as there was in the previous iteration of the software?[/quote]

We are looking at the way to open 1Password from the extension, this is mostly a UI issue. As a workaround, you can type "x-onepassword://" in Safari location bar and then drag-and-drop it to the bookmark bar and name it "Launch 1Password”.



[quote]I am with you on this problem as well. It seems that over the last 6 months+, after downloading any updates of this program, suddenly some of my logins just don't work anymore.[/quote]

Brad, could you also provide the URLs? I would love to get this resolved for you, but we can't help unless we know what and where the problem is. We really appreciate your feedback.



Thanks in advance for your help! I look forward to resolving this for you.