Empty, White Dialog Box Appears When Clicking On 1P Icon

sduttonusa

I'm running the latest beta version of 1Password and Safari 5.1. When I click on the 1P icon in my Safari menu bar, I'm presented with an empty, white box. I've reinstalled the 1Password extension . . . no change. Any suggestions?

Ben

[quote name='sduttonusa' timestamp='1312028913' post='35191']

I'm running the latest beta version of 1Password and Safari 5.1. When I click on the 1P icon in my Safari menu bar, I'm presented with an empty, white box. I've reinstalled the 1Password extension . . . no change. Any suggestions?

[/quote]



Hi sduttonusa,



Welcome to the forums. Sorry to hear about the trouble you're having.



Please make sure JavaScript is enabled:

http://help.agilebits.com/1Password3/safari_5.1_javascript.html



and "Private Browsing" mode is off.



We have also heard of other addons/extensions, such as [url="http://www.wondershare.com/pro/mac-free-youtube-downloader.html"]Wondershare AllMyTube/Free YouTube Downloader[/url] causing this issue. Please try disabling other things that interact with Safari.

[color=#484848][font=verdana, arial, helvetica, sans-serif]

[/font][/color]

[color=#484848][font=verdana, arial, helvetica, sans-serif]Additionally, try quitting Safari using [/font][/color][color=#484848][font=verdana, arial, helvetica, sans-serif]Cmd-Option-Q and then relaunching.[/font][/color]

[font="verdana, arial, helvetica, sans-serif"][color="#484848"]

[/color][/font]

[font="verdana, arial, helvetica, sans-serif"][color="#484848"]Thanks.[/color][/font]

[color=#484848][font=verdana, arial, helvetica, sans-serif]Ben[/font][/color]

DoNotStaple

[quote name='sduttonusa' timestamp='1312028913' post='35191']

I'm running the latest beta version of 1Password and Safari 5.1. When I click on the 1P icon in my Safari menu bar, I'm presented with an empty, white box. I've reinstalled the 1Password extension . . . no change. Any suggestions?

[/quote]



Visit the BETA-3 Forum and follow the thread "Translucent Extension Popover"

brenty

[quote name='DoNotStaple' timestamp='1312040783' post='35229']

Visit the BETA-3 Forum and follow the thread "Translucent Extension Popover"

[/quote]



You mean [url="http://forum.agile.ws/index.php?/topic/5774-translucent-extension-popover/page__view__findpost__p__35315"]this thread[/url]? We're on the case! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />



I am glad it is working for you now. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />