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1Password 3.7.0 + safari 3.7.b2 plugin

Pete K.
edited July 2011 in Mac
<div class="IPBDescription">keyboard shortcut doesn't work</div>I just got the latest beta update (3.7.0.BETA-2 Build 31079) and re-installed the Safari 5.1 plugin. Now the keyboard shortcut Cmd-\ does not do anything. I've always used the default, and it worked yesterday with the previous beta. Any ideas?



Edit: Should point out I'm on OS 10.6.8 v1.1.



Thanks,

Pete K.

Comments

  • Examinus
    Examinus Junior Member
    Have you got the latest plugin version? Safari's auto-updating feature is crap so sometimes (or every time in my case) you have to do it manually. Open up your Preferences > Extensions > Updates > Uncheck the auto-update function and see if any updates appear. If they do, install them. I don't know why it doesn't work sometimes but it does it for me with every extension so I've come not to trust it.
  • dteare
    dteare Agile Founder
    Hi Pete.



    I just wanted to clarify that the current Safari extension should be 3.7.b1.



    After upgrading, it sometimes helps to do a clean restart of Safari by using CMD-Option-Q. This will close all your open windows and tabs (and not restore them), as well as clear some Extension cache files.



    I hope that helps. Please let us know how it turns out.
  • F451
    F451 Pretzel Logistician
    I'm experiencing the same issues, and few other wonky ones too <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />



    System Version: Mac OS X 10.6.8 (10K549)

    Safari Version: 5.1 (6534.50)

    1Password Version: 3.7.0.BETA-2 (build 31079)

    1P Safari Extension Version: 3.7.b1



    It's a beta so I'm never really concerned, simply reporting. If you need me to test any special builds shoot me an e-mail.
  • dteare
    dteare Agile Founder
    [quote name='F451' timestamp='1311873445' post='34696']

    I'm experiencing the same issues

    [/quote]



    Thanks for the report, F451.



    Did you try the CMD+Option+Q trick? If so, could you try opening 1Password and selecting the Help > Trouble Shooting > Restart Agent menu and then try again?
  • F451
    F451 Pretzel Logistician
    edited July 2011
    [quote name='dteare' timestamp='1311873665' post='34700']

    Thanks for the report, F451.



    Did you try the CMD+Option+Q trick? If so, could you try opening 1Password and selecting the Help > Trouble Shooting > Restart Agent menu and then try again?

    [/quote]



    I've tried every trick in the book! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/wink.gif' class='bbc_emoticon' alt=';)' /> I've tried to enter a shortcut key sequence, but officially the main app's preferences hates me (see evidence in pic below). Cannot enter shortcut for either Fill Login or Go & Fill.



    [url=https://skitch.com/f451/fcmma/1password][img]https://img.skitch.com/20110728-sx44ngs5btfeabe7quwhqn4fu.preview.jpg[/img][/url][url=https://skitch.com/f451/fcmma/1password]Click for large view[/url] - [color=#A7A7A7]Uploaded with [url=http://skitch.com]Skitch[/url][/color]





    [b]1P Diagnostics Report on its way to you. Sent via your Gmail acct.[/b]
  • dteare
    dteare Agile Founder
    [quote name='F451' timestamp='1311873982' post='34704']

    I've tried every trick in the book! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/wink.gif' class='bbc_emoticon' alt=';)' /> I've tried to enter a shortcut key sequence, but officially the main app's preferences hates me (see evidence in pic below).

    [/quote]



    Oh wow! This is new <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



    If you don't mind getting your hands dirty, please try removing the existing shortcuts and see if that helps. First, quit 1Password and then go to Terminal and run these commands:



    [code]

    defaults remove ws.agile.1Password "ShortcutRecorder bookmarks"

    defaults remove ws.agile.1Password "ShortcutRecorder restoreForm"

    [/code]



    That should restore them to their defaults.



    [quote name='F451' timestamp='1311873982' post='34704'][b]1P Diagnostics Report on its way to you.[/b]

    [/quote]



    Thank you! But with over 1000 in the inbox, please don't expect an instant response <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />
  • F451
    F451 Pretzel Logistician
    [quote name='dteare' timestamp='1311874647' post='34710']

    Oh wow! This is new <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



    If you don't mind getting your hands dirty, please try removing the existing shortcuts and see if that helps. First, quit 1Password and then go to Terminal and run these commands:



    [code]

    defaults remove ws.agile.1Password "ShortcutRecorder bookmarks"

    defaults remove ws.agile.1Password "ShortcutRecorder restoreForm"

    [/code]



    That should restore them to their defaults.







    Thank you! But with over 1000 in the inbox, please don't expect an instant response <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

    [/quote]



    Interesting as I received this when entered:





    [indent]There is no (ShortcutRecorder bookmarks) default for the (ws.agile.1Password) domain.

    Defaults have not been changed.





    There is no (ShortcutRecorder restoreForm) default for the (ws.agile.1Password) domain.

    Defaults have not been changed.[/indent]



    Only 1,000 e-mails? NNTR to mine...it's more for your reading entertainment when you have time to get bored, LOL.
  • dteare
    dteare Agile Founder
    [quote name='F451' timestamp='1311875016' post='34715']

    Interesting as I received this when entered:





    [indent]There is no (ShortcutRecorder bookmarks) default for the (ws.agile.1Password) domain.

    Defaults have not been changed.

    [/quote]



    That is very weird. Hopefully we can spot something in the Diagnostics Report.
  • khad
    khad Social Choreographer
    edited July 2011
    Have tried simply moving 1Password's preference file to your desktop (for safekeeping rather than just trashing it)?



    Please quitting 1Password and then move this file to your desktop:



    [code]/Users/youraccount/Library/Preferences/ws.agile.1Password.plist[/code]



    That will reset all your settings in 1Password including the keyboard shortcuts.
  • F451
    F451 Pretzel Logistician
    [quote name='khad' timestamp='1311923792' post='34867']

    Have tried simply moving 1Password's preference file to your desktop (for safekeeping rather than just trashing it)?



    Please quit 1Password and then move this file to your desktop:



    [code]/Users/youraccount/Library/Preferences/ws.agile.1Password.plist[/code]



    That will reset all your settings in 1Password including the keyboard shortcuts.

    [/quote]



    Tried...failed. Same symptoms remain. Sorry.
  • khad
    khad Social Choreographer
    Could you send me a PM with the email address you sent the DR from? I'd like to take a look at it but can't find it when searching the inbox based on the email address you used to sign up for the forums.



    Thanks!
  • I'm having exactly the same problem, have tried all the suggested solutions and NOTHING WORKS!!!!!
  • the Safari plugin 3.7.b2 in 1Password 3.7.0 (build 31083) disabled my keyboard shortcut again.

    The plugin also requires me 1st to launch and open 1Password application after boot-up before the plugin does anything, happens also after each restart.



    1Password 3.7.0 with Safari plugin 3.7.b2 under Lion & Safari 5.1
  • Ben
    Ben AWS Team
    edited August 2011
    Hi wolf1,



    Welcome to the forums! I've merged this post with an existing thread about the same topic.



    Thanks.

    Ben
  • grzegor
    grzegor Junior Member
    I'm sorry to inform that me (on MacBook Pro, Lion, 1Password 3.7.0.BETA-3, extension 3.7.b2) and my girlfriend (on old MacBook, Lion, 1Password 3.7.0.BETA-3, extension 3.7.b2) have the same symptoms - no keyboard shortcut. Turning on access for assistive devices doesn't help either.
  • F451
    F451 Pretzel Logistician
    edited July 2011
    Users' with SOHO Notes might wish to take a look at this thread: [url="http://forum.agile.ws/index.php?/topic/6100-1p-shortcuts-reinstated—soho-notes-conflict/"]1P Shortcuts Reinstated—SOHO Notes Conflict[/url]