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"Never prompt for master password" not yet supported in Safari 5.1

David Cher
edited July 2011 in Mac
i have updated to Lion and it was a nightmare and i need to enter the password to unlock



i have selected not to lock and no need to enter the password to unlock



what is going on ?



version 3.7

Comments

  • Ben
    Ben AWS Team
    [quote name='David Cher' timestamp='1312122530' post='35379']

    i have updated to Lion and it was a nightmare and i need to enter the password to unlock



    i have selected not to lock and no need to enter the password to unlock



    what is going on ?



    version 3.7

    [/quote]



    Hi Dave,



    Is it the Safari extension that is locking or 1Password itself? If it is the Safari extension, please try reinstalling it.



    Instructions for reinstalling the Safari extension can be found here:

    http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#extension_data_does_not_match_the_main_application



    Thanks

    Ben
  • i have tried to reinstall but it seems it is the 1password program locking itself
  • Boggabri_Bill
    Boggabri_Bill Junior Member
    Having the same problem. Whassup guys? I do't want to ditch 1P, nor withdraw my praise of 1P given to many of our Computer Club. How 'bout a good Operating manual. or a step-by-step instruction.
  • kept getting this box even the option have been disabled for locked out
  • khad
    khad Social Choreographer
    Could you please try the new Beta release (3.7.1.BETA-2) and see if it fixes this problem? You can do this by going to the 1Password > Preferences window, selecting the Update panel, enable the "Include Beta versions" checkbox, and then click Check Now. Once the update is installed, try again and see if it helps.
  • every time i restart the same problem is there . what is going on ?
  • MrMojoOne
    MrMojoOne Junior Member
    edited August 2011
    I am having the same problem when running Snow Leopard 10.6.8. The Safari extension must be unlocked several times during the day even though I have not restarted. I checked and it appears that I am running the current version of 1Password Version 3.7.1 (build 31089), with no beta version available.



    As far as I can recall, this problem began after installing 3.7.0., if that is the version that introduced the updated interface.
  • Boggabri_Bill
    Boggabri_Bill Junior Member
    Got the new beta, but 1P still requires a log-in password. Also, the LHS box doesn't have the 'goodies' you mentioned. Also, it's still not responding to all the sites. I can wait; seems like you bkokes have your ands full and juggling. Wonder if i should go to Firefox?[img]http://forum.agile.ws/public/style_emoticons/default/rolleyes.gif[/img]
  • this version works for me .



    after restarting , i do not have to unlock it
  • Boggabri_Bill
    Boggabri_Bill Junior Member
    Thanks David. Re-installed and I'll check it out more thoroughly tomrrow
  • MrMojoOne
    MrMojoOne Junior Member
    I am still having the problem with Version 3.7.2.BETA-2 (build 31094) when running 10.6.8.
  • sorry to inform after this morning restart it still does not work. kept asking me to unlock the 1password
  • jpgoldberg
    jpgoldberg Agile Customer Care
    Hi,



    We've discovered that problems with incessant locking of 1Password on Lion can be triggered by other applications running on the system that aren't quite Lion ready. Please update Display Pad, LaunchBar and LittleSnitch to the latest Lion ready versions.



    If you are running Air Display, you will need to remove it with their uninstaller for the time being.



    Give this a try and let me know how it goes.



    Cheers,



    -j
  • MrMojoOne
    MrMojoOne Junior Member
    How does this apply to people having the problem using Snow Leopard?
  • [quote name='MrMojoOne' timestamp='1312643523' post='37265']

    How does this apply to people having the problem using Snow Leopard?

    [/quote]



    Jeff's post does refer only to the issues we know about Lion, so I apologise we haven't gotten to the bottom of your issues with Snow Leopard as of yet.



    Can you just confirm what's happening, is the 1Password application constantly re-locking itself or are you having to always unlock the 1Password extension in Safari?



    Please let us know,
  • Boggabri_Bill
    Boggabri_Bill Junior Member
    No problems today. Lookin' good, guys!
  • [quote name='Boggabri_Bill' timestamp='1312680755' post='37368']

    No problems today. Lookin' good, guys!

    [/quote]



    Hey Boggabri_Bill,



    Awesome news! Thanks for updating the thread.



    Cheers!



    Brandt
  • MrMojoOne
    MrMojoOne Junior Member
    [quote name='stu' timestamp='1312646880' post='37273']

    Jeff's post does refer only to the issues we know about Lion, so I apologise we haven't gotten to the bottom of your issues with Snow Leopard as of yet.



    Can you just confirm what's happening, is the 1Password application constantly re-locking itself or are you having to always unlock the 1Password extension in Safari?



    Please let us know,

    [/quote]



    It's been the Safari extension. I'll have to get back to you about whether or not the problem is fixed because I haven't used my computer very much today...
  • Hey MrMojoOne,



    We look forward to hearing back from you!



    Brandt
  • khad
    khad Social Choreographer
    I am sorry if there has been any confusion, but "Never prompt for master password" is not yet enabled in the new Safari 5.1 extension. You will need to enter your master password to unlock either the 1Password application and/or the Safari extension at least one per session depending on what you have checked/unchecked with regard to "Disable automatic unlock…"



    If the issue is not with that specific setting (i.e., "Never prompt for master password" is UNCHECKED) then Universal Lock should be working in the latest version of 1Password (3.7.2) and the Safari extension (3.7.b10).



    If "Disable automatic unlock for 1Password" is checked you will always be prompted to enter your master password when opening 1Password. This includes quitting the app and relaunching it.



    Likewise, if "Disable automatic unlock for all applications" is checked you will always be prompted to enter your master password when using one of the browser extensions after a fresh launch of your browser(s).



    With both of those options UNCHECKED, you can unlock [i]either[/i] the main application [i]or[/i] the Safari extension, and the other will also then be unlocked. You will need to do unlock one or the other, though. There is not yet a way to "Never prompt for master password" in the new Safari extension.



    I hope that helps. Please let me know.
  • in the past on leopard , i never have to enter any master password to unlock
  • khad
    khad Social Choreographer
    And you still don't if you are using Leopard since Safari 5.1 is not available for Leopard (only Snow Leopard and Lion). The issue pertains to the new Safari 5.1 extension as I mentioned above. We are working on a solution for this.



    In the meantime, I hope my tips helped. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    Please let me know if there is anything else I can help with.



    Cheers,
  • MrMojoOne
    MrMojoOne Junior Member
    [quote name='khad' timestamp='1312788064' post='37637']

    I am sorry if there has been any confusion, but "Never prompt for master password" is not yet enabled in the new Safari 5.1 extension. You will need to enter your master password to unlock either the 1Password application and/or the Safari extension at least one [b]per session[/b] depending on what you have checked/unchecked with regard to "Disable automatic unlock…"[/quote]



    When you write "per session" are you referring to using the Mac between restarts or Safari? I assume that you mean Safari because restarting Safari requires reentering the master password.



    Other than that, your post made things clearer for me. The myriad auto-locking options confused me; 1Password seem to be a tad more intuitive in this regard prior to the update.
  • khad
    khad Social Choreographer
    "Per session" can vary depending on your Unlocking settings ([b]Preferences > Security[/b]). As I said above, with both "Disable automatic unlock…" options UNCHECKED 1Password can remain unlocked between relaunches of Safari. With the second option enabled you will need to enter your master password with every fresh launch of Safari. Until support for "Never prompt for master password" is added to the Safari 5.1 extension, you will always need to enter your master password after a restart of your Mac.



    [img]https://img.skitch.com/20110813-p4ui9n7h8tfwt8j3itj9k3y5pk.png[/img]