Neither the app nor the Chrome extension stay unlocked for any usable length of time

jjthrash

I'm on Lion, and running 1Password 3.6.5 build 31075.



The Chrome extension only stays unlocked long enough for me to select one login, and sometimes not even that long. The app never stays unlocked long enough for me to do anything with it, which renders it unusable. It only started doing this after I upgrade to Lion. I've set the autolock amount to some large number (hundreds of thousands) so that appears to have no effect.



What gives? Can I debug this myself?



Here's a sample of logs from for the agent:

[code][31075] Sat Jul 30 09:58:27 2011| == Opening log session ==

[31075] Sat Jul 30 09:58:27 2011| Starting 1PasswordAgent 3.6.5 #31075 built Jul 23 2011 15:58:55

[31075] Sat Jul 30 09:58:27 2011| Trying to load Localizable.strings [English] from the main bundle

[31075] Sat Jul 30 09:58:27 2011| Cannot find English version, using English localization for Localizable.strings

[31075] Sat Jul 30 09:58:28 2011| Initializing AGHtmlDatabase object with path 'file://localhost/Users/jjthrash/Library/Application%20Support/1Password/1Password.agilekeychain/'.

[31075] Sat Jul 30 09:58:28 2011| watchProfile

[31075] Sat Jul 30 09:58:28 2011| reloadAllObjects

[31075] Sat Jul 30 09:58:28 2011| Database (AGHtmlDatabase:file://localhost/Users/jjthrash/Library/Application%20Support/1Password/1Password.agilekeychain/) load time [Cache]: 0.057+0.004 (239 objects)

[31075] Sat Jul 30 09:58:28 2011| [SES] /Users/jjthrash/Library/Safari/Databases/Databases.db does not exist

[31075] Sat Jul 30 09:58:31 2011| [SES] 1Password locked

[31075] Sat Jul 30 09:58:31 2011| [FES] 1Password locked

[31075] Sat Jul 30 09:58:31 2011| [CrES] 1Password locked

[31075] Sat Jul 30 10:27:07 2011| [SES] /Users/jjthrash/Library/Safari/Databases/Databases.db does not exist

[31075] Sat Jul 30 10:43:24 2011| Cannot find front process

[31075] Sat Jul 30 14:36:38 2011| Cannot find front process

[31075] Sat Jul 30 19:44:24 2011| Cannot find front process

[31075] Sat Jul 30 20:01:49 2011| Cannot find front process

[31075] Mon Aug 1 07:59:48 2011| Cannot find front process

[31075] Mon Aug 1 08:01:36 2011| [SES] /Users/jjthrash/Library/Safari/Databases/Databases.db does not exist

[31075] Mon Aug 1 08:03:12 2011| [SES] /Users/jjthrash/Library/Safari/Databases/Databases.db does not exist

[31075] Mon Aug 1 08:05:51 2011| [SES] 1Password locked

[31075] Mon Aug 1 08:05:51 2011| [FES] 1Password locked

[31075] Mon Aug 1 08:05:51 2011| [CrES] 1Password locked

[31075] Mon Aug 1 08:05:56 2011| [SES] /Users/jjthrash/Library/Safari/Databases/Databases.db does not exist

[31075] Mon Aug 1 08:07:04 2011| [SES] 1Password locked

[31075] Mon Aug 1 08:07:04 2011| [FES] 1Password locked

[31075] Mon Aug 1 08:07:04 2011| [CrES] 1Password locked[/code]



and here's a sample of logs from the app:

[code][31075] Mon Aug 1 08:06:58 2011| == Opening log session ==

[31075] Mon Aug 1 08:06:58 2011| Initializing AGHtmlDatabase object with path 'file://localhost/Users/jjthrash/Library/Application%20Support/1Password/1Password.agilekeychain/'.

[31075] Mon Aug 1 08:06:58 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:06:58 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:06:58 2011| Versioned copy of extensions already exists at /Users/jjthrash/Library/Application Support/1Password/Extensions/31075

[31075] Mon Aug 1 08:07:00 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:07:01 2011| reloadAllObjects

[31075] Mon Aug 1 08:07:01 2011| Database (AGHtmlDatabase:file://localhost/Users/jjthrash/Library/Application%20Support/1Password/1Password.agilekeychain/) load time [Cache]: 0.023+0.001 (239 objects)

[31075] Mon Aug 1 08:07:01 2011| <AGBonjourMonitor: 0x109f1cf10> - -[AGBonjourMonitor start]

[31075] Mon Aug 1 08:07:01 2011| <AGBonjourMonitor: 0x109f1cf10> - -[AGBonjourMonitor netServiceBrowserWillSearch:]

[31075] Mon Aug 1 08:07:01 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:07:01 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:07:01 2011| Safari Databases folder 'file://localhost/Users/jjthrash/Library/Safari/Databases', does not exist

[31075] Mon Aug 1 08:07:03 2011| <AGBonjourMonitor: 0x109f1cf10> - -[AGBonjourMonitor stop]

[31075] Mon Aug 1 08:08:07 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:08:07 2011| Dropbox folder: /Users/jjthrash/Dropbox

[31075] Mon Aug 1 08:10:22 2011| Resource '/Users/jjthrash/Library/Application Support/1Password/Extensions/31075/Resources/3rdPartyCredits.rtf' not found, falling back to main bundle.

[/code]

khad

Welcome to the forums, jjthrash. I'm sorry that you are having this problem.



We recently made some great updates with regard to Universal Unlock.



Could you please try the new Beta release (3.7.1.BETA-2) and see if it fixes this problem? You can do this by going to the 1Password > Preferences window, selecting the Update panel, enable the "Include Beta versions" checkbox, and then click Check Now. Once the update is installed, try again and see if it helps.



There is also a known issue with Air Display and some other applications causing this excessive locking problem. I'm not sure if either was updated to fix this or not, but you might try uninstalling Air Display or DisplayPad if you use either one to see if it helps.

jjthrash

Thanks Khad. I installed the beta and still had the problem. Then I uninstalled Air Display and sure enough, it seems to be working again.



Thanks! It's a shame, since both tools are part of my workflow. 1P is a lot more important, though. Is a fix in the works?



Jimmy

Ben

[quote name='jjthrash' timestamp='1312288725' post='35952']

Thanks Khad. I installed the beta and still had the problem. Then I uninstalled Air Display and sure enough, it seems to be working again.



Thanks! It's a shame, since both tools are part of my workflow. 1P is a lot more important, though. Is a fix in the works?



Jimmy

[/quote]



I don't believe the issues with Air Display and DisplayPad are unique to 1Password. I had issues using them on Lion in general. I think we are waiting on updates from them.