1Password installing with Safari 5.1 troubles

mjshack

I installed Safari 5.1 then 1password 7.3.1. I have downloaded safari extensions in password and confirmed the presence of the 1password extensions in Safari preferences. When I turn on Safari and try to use the keyboard shortcut to log in, nothing happens. When I tap the 1P key in the toolbar, I get a grey box that asks for my 1password master password coming up. After putting it in, a red box is noted that says "data not available" and asks me to open and unlock 1password app to update extension data. I do that but it makes no difference. I have tried reinstalling 1password, changed master passwords, cancel private browsing in Safari, re-stared Safari and the computer numerous times. In addition, when I first start Safari, it tells me that that 1Password 3.5.9 is not valid with Safari 5.1, even though I reinstalled 1Password 3.7.1



I have also written 3 letters to tech support and get NO answers!



i want to install Lion, but I am afraid to do it until I get 1password to work.



Any help would be appreciated.

Mike Shack

Ben

Hi Mike,



I'm very sorry for the delay in getting back to you. I have responded to your email and am waiting for a response from you so we can hopefully track this problem down.



Thanks.

Ben