Stuck at "Loading remote encryption keys"

ecarey

Hi there,



I was able to sync my iPad and Mac with Dropbox just fine. Now I'm trying to sync my iPhone with dropbox and it isn't working. It just freezes at the point of "Loading remote encryption keys"... Any thoughts?



Thanks for your help!



Elizabeth

brenty

Hey there, Elizabeth! Welcome to the forums! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



[size="2"][color="#1c2837"]Please try moving the 1Password data to regenerate the Dropbox settings file:[/color][/size]

[list=1][*][color=#1C2837][size=2]Move the 1Password.agilekeychain out of your Dropbox folder.[/size][/color][*][color=#1C2837][size=2]Double-click it in Finder.[/size][/color][*][color=#1C2837][size=2]Use the "Move to Dropbox" button in 1Password (Preferences > General) to put it back.[/size][/color][/list]

[size="2"][color="#1c2837"]I hope this helps. Please let me know how it turns out. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />[/color][/size]

ecarey

Thanks! It is working now. Can I move the agile keychain into other folders within Dropbox, or will that mess it up again?



Thanks for your help,

Elizabeth

ecarey

Thanks! It is working now. Can I move the agile keychain into other folders within Dropbox, or will that mess it up again?



Thanks for your help,

Elizabeth

[Deleted User]

Elizabeth,



On Brent's behalf, you're very welcome. You can indeed more the 1Password.agilekeychain file to any folder within Dropbox, just make sure you quit 1Password first, move the file and then double-click the file in the new location to launch 1Password and update the data file location.