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Backup errors

zoffo
zoffo
in Mac
<div class="IPBDescription">Various error messages</div>Here are the various error messages I'm getting from Console, Dropbox, and 1Password.



[b]1Password >Preferences >Backup >Backup Now button:[/b]

Failed to create archive: Error Domain=NSCocoaErrorDomain Code=13 UserInfo=0x11fc4a4d0 "The operation couldn’t be completed. (Cocoa error 13.)"



[b]Console log:[/b]

8/8/11 2:33:14 PM 1Password[8730] Failed to open file 'file://localhost/Users/zoff/Dropbox/1Password.agilekeychain/data/default/9E984E5EFE4948049D4699C3C31E3CBC.1password' for reading: Error Domain=NSCocoaErrorDomain Code=13 UserInfo=0x11fc4a4d0 "The operation couldn’t be completed. (Cocoa error 13.)"



[b]Dropbox:[/b]

Can't sync "A65EB1…1Password" access denied



1Password 3.7.2, OSX 10.6.8.
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Comments

  • khad
    khad Social Choreographer ✭
    Welcome to the forums, zoffo. Your OS X account does not have permission to write that file. Do you only have a single data file in Dropbox? This can happen if you try to sync two users' 1Password data with only a single Dropbox account.



    To help us track down the issue more quickly, could you please email us your Diagnostics Report? To generate the report from 1Password on your Mac, open 1Password and select Help > Troubleshooting > Diagnostics Report. Then attach the entire file to an email to support@agilebits.com.



    Please include a link to this thread in order that we might more quickly "connect the dots" when we see your Diagnostics Report in our inbox.



    [color="#FF0000"]Please do not post your Diagnostics Report in the forums, though.[/color]



    Thanks!
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