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1Password 3.2.2.dmg - Mounting Failed!

adimac
adimac Junior Member
edited December 1969 in Mac
I'm running Snow Leopard with Safari 5 and have just tried to update 1Password as it's no longer working.



The problem I'm having is the .dmg file won't even mount!?



Any ideas/suggestions?
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  • MartyS
    MartyS AgileBits Customer Care (retired) ✭
    edited December 1969
    [quote name='adimac']I'm running Snow Leopard with Safari 5 and have just tried to update 1Password as it's no longer working.



    The problem I'm having is the .dmg file won't even mount!?



    Any ideas/suggestions?[/QUOTE]



    Welcome to forums to you as well, adimac!



    It sounds like your 1Password download is damaged, which is keeping it from mounting. To resolve this:



    1. Download 1Password from our web site:

    [url]http://agilewebsolutions.com/downloads[/url]

    Click on the "Download Now" button to the right of "1Password 3"

    2. Quit your web browser and 1Password, if it's running

    3. Open your Applications folder and drag 1Password to the Trash

    4. Install the new copy of 1Password you just downloaded

    5. Run 1Password and then your web browser



    Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.
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