Starting over

thezim

Hi. I've just had the joy of my hard drive needing to be reformatted because of a corrupt operating system, and I'm currently waiting for my backup service to deliver the hard drive with all my files on it that I will need to restore.



As it pertains to 1Password, I downloaded a trial version to use while I wait and used the keychain from my dropbox folder (yay for using 1P on my Droid!) but I now get the message that I have to pay to keep using it. Of course, I paid for 1Password months ago. And of course, I do not have access to whatever email verification I received for doing so which included the license info I would need (yes, it's been deleted from the server).



So, what do I have to do to get the info I need? (This seems to me like it should be an email to customer service, but I guess they're not taking emails now.)

Ben

Hi thezim,



Welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> All the same folks that answer customer service emails also answer questions here on the forums.



You can look up your license information here: https://agilebits.com/c



Hope that helps. Sorry to hear about your need to reformat.

geochapman

One of my favorite things about this site is that someone with answers is here to solve problems. Thanks. I wish iBank had the same thing.

lieut_data

I suggest MoneyWell as an alternative to iBank. Really great forums, though I think AgileBits is a tad more responsive <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



(that, and I can't believe Agile Bits is Canadian, and in St. Thomas no less! great to be part of a fantastic Canadian product so close to home)

khad

Our team is spread out all across the globe — I myself am in Los Angeles — but we are all Canadian at heart. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



The co-founders, Dave and Roustem, are actually in Canada, so they win most of the time. I win in the winter, though. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/laugh.png' class='bbc_emoticon' alt=':lol:' />

thezim

Back to my original topic, it just occurred to me out of the blue that I never came back here to say thanks. So thanks, Ben.

Ben

Not a problem thezim, glad to hear that worked out.