This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Cannot Install Safari Extension

Options
Using latest Snow Leopard with latest Safari on two Macs. I cannot install the browser extension.



I updated 1Pass, restarted it, my Mac, my browser. Turned on extensions in Safari, allowed autoupdating.



I clicked on the update browser extension, click through on Safari and then download... then NOTHING. All I get is a dark browser window with some file name in the address bar.



https://img.skitch.com/20110824-8m5j9d65mupqctir7wudbkwjk9.jpg



What is this nonsense? The FAQ doesn't help - followed all those instructions. I'm pretty upset I can't get direct support and w/o browser extensions, 1Password is useless.

Comments

  • edited August 2011
    Hello umijin and welcome to the Forums!



    The browser extension is downloaded to the location you selected as your download folder. The default location ~/Downloads



    Once the extension is downloaded, please navigate to that location, and double-click the .safariextz file. This will initiate installation of the extension. Unlike when downloading within Firefox or Chrome, Safari does not auto-install the extension.



    The current URL for downloading the [b]stable[/b] Safari extension is: [url="http://help.agilebits.com/1Password3/extension/safari.html?beta=n"]http://help.agilebit...ari.html?beta=n[/url]



    The current URL for downloading the [b]beta[/b] Safari extension is: [url="http://help.agilebits.com/1Password3/extension/safari.html?beta=y"]http://help.agilebit...ari.html?beta=y[/url]



    Please try these links, and manually install the extension, as I mentioned previously. Let us know if you are still having a problem with the install.



    Cheers!



    Brandt

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In