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Cannot Install Safari Extension

umijin
umijin
in Mac
Using latest Snow Leopard with latest Safari on two Macs. I cannot install the browser extension.



I updated 1Pass, restarted it, my Mac, my browser. Turned on extensions in Safari, allowed autoupdating.



I clicked on the update browser extension, click through on Safari and then download... then NOTHING. All I get is a dark browser window with some file name in the address bar.



https://img.skitch.com/20110824-8m5j9d65mupqctir7wudbkwjk9.jpg



What is this nonsense? The FAQ doesn't help - followed all those instructions. I'm pretty upset I can't get direct support and w/o browser extensions, 1Password is useless.
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Comments

  • [Deleted User]
    [Deleted User]
    edited August 2011
    Hello umijin and welcome to the Forums!



    The browser extension is downloaded to the location you selected as your download folder. The default location ~/Downloads



    Once the extension is downloaded, please navigate to that location, and double-click the .safariextz file. This will initiate installation of the extension. Unlike when downloading within Firefox or Chrome, Safari does not auto-install the extension.



    The current URL for downloading the [b]stable[/b] Safari extension is: [url="http://help.agilebits.com/1Password3/extension/safari.html?beta=n"]http://help.agilebit...ari.html?beta=n[/url]



    The current URL for downloading the [b]beta[/b] Safari extension is: [url="http://help.agilebits.com/1Password3/extension/safari.html?beta=y"]http://help.agilebit...ari.html?beta=y[/url]



    Please try these links, and manually install the extension, as I mentioned previously. Let us know if you are still having a problem with the install.



    Cheers!



    Brandt
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