Where do deleted logins and other ... go

Gilles9

Hello,



I am still having trouble with deleted items reappearing again either in the trash, or, for one, in the generated password file ( after emptying the trash, clearing cache, rebuilding database)



I have used all your suggestions (remove extension, restart etc....) without any long term success; works for a while, but the one coming back in the generated passwords folder, is getting pretty old dead (2-3 weeks) and still coming back



Which brings this question: Where do deleted items go ? it is clear that they aren't going very far !



I use Dropbox, and I even went in Dropbox to delete permanantly the deleted 1P entries (items)



So what really happens after an items is delted, where does it go after life ?



Thanks



note: all the rest is fine, still getting slowly accustom to the new 1P

khad

Hey Gilles,



I'm sorry that you are still having trouble with this.



Think of the Trash in 1Password as a very special folder. Items in the Trash are not listed anywhere else and can be removed [i]en masse[/i] with the "Empty Trash" function. Otherwise, they remain securely encrypted along with the rest of your 1Password data.



Items in the trash don't go anywhere until the trash is emptied at which point they are completely removed. While they are in 1Password's trash, they are just sort of "quarantined" in the UI.



The issue was that the extension has its own copy of the data which syncs to the main application. The main application was being fed the data back to it because the trash was not being deleted properly in the extension data. As far as I know, the extensions no longer even have the trash data now. (There certainly isn't any reason the extensions need the trash items. They aren't displayed anywhere in the extensions.)



My guess is that you may have been reinstalling a version of the extension which still contained the problem. It is fixed in the latest versions, so performing the same steps you have done before should resolve the issue now.



Please remove the extensions from your browsers, quit your browser, and then empty the trash in the main 1Password application. Then reinstall the browser extension from the Browser Extensions page:



[url="https://agilebits.com/extensions/mac/index.html"]https://agilebits.co.../mac/index.html[/url]



If you are still having trouble, could you please tell me what browser you are using, its version, and the version of the 1Password extension you have installed?



I'm sure we can resolve this for you. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />