Is 1P 3.8.2 compatible with Firefox 6.0.1 in Snow Leopard?

Chris1234

Firefox 5.0.1 is telling me that 1P needs updating before I should upgrade to Firefox 6.0.1. see png



Yet I upgraded 1P to latest 3.8.2 a couple of days ago.



What am I missing? Is 1P 3.8.2 compatible with Firefox 6.0.1 in Snow Leopard 10.6.8 on my 64 bit 8 gig Intel Mac Mini?

brenty

Hey there, Chris! I am sorry for the confusion. It looks like you have the Firefox 5 extension installed, which is why Firefox 6 is complaining about incompatibility. Just so you are aware, we have a Firefox 6 extension but it is fairly new and we have some features that are not yet implemented. If you are happy with the Firefox 5 for the time being, feel free to continue using it and keep an eye out for updates.



We are hard at work improving the new extension. The main reason for the changes is so we can avoid exactly the problem you are having, which is trying to figure out what works with what. Going forward, our new extension will be compatible with Firefox 6, 7, 8, and beyond, so no one will have to deal with those annoying compatibility warnings any more.



I hope this helps. If you have any other questions, please do not hesitate to ask. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

Chris1234

Thanks, brenty.



I've read your reply, but I regret to say I am no clearer on how to proceed. it does help a little, but not much.



Are you saying that if I upgrade to Firefox 6.0.2 from current FF 5.0.1, my latest 1P 3.8.2 will stop working?



Are you recommending that I should NOT upgrade to FF6 yet? That in the absence of a reliable and trust-worthy new FF6 interface, I should NOT upgrade? Note that I am not interested in replacing something that is working fine at the moment for something unproven which is still in development, alpha, or beta testing...



I see what seems to be a serious change in the internals of 1Password (which ought to mean you should number it as a new release rather than just a bug-fix version, but I digress). If 1P now has its browser Interface separated from the product itself, then both the Interface and the product need their own level numbers.



You very abruptly withdrew your previous support for an earlier FF a few months ago yet there was very little (actually not enough) time for FF5 to settle down and the bugs to be found...



If you have split the 1P interface from the product itself, then can I use latest 1P 3.8.2 with the previous and still working FF interface with FF6. If so, how do I make this happen?



If not, what are my option giving that Mozilla is saying I need to upgrade to FF6?



I look forward to your response.

Cris

[Deleted User]

Cris,



Sorry for any confusion, we're by no means saying that 1Password won't work with Firefox 6, it's just that there are few outstanding issues we need to fix. You can install the new Firefox 6 add-on by following our guide here:



http://forum.agilebits.com/index.php?/topic/7982-official-answer-firefox-6-installation-instructions/



This is a brand new extension based on our new extension interface we introduced in Safari 5.1 and as such you may want to take a look at our guide to the new extension's interface and features here:



http://help.agilebits.com/1Password3/3_minute_expert_new.html



If you really feel you prefer the old UI then we'd recommend going back to [url="http://www.mozilla.com/en-US/firefox/all-older.html"]Firefox 3.6.22[/url] as Firefox 3.6.x is receiving security patches, at least for now, whereas Firefox 5.x will not receive updates now that Firefox 6 has been released, to help you do this we've made our Firefox 3 add-on available to [url="http://help.agilebits.com/1Password3/legacy_versions.html"]download from our site[/url] along with instructions on how to install it.



I hope that helps,

Chris1234

Hi Stu,



Thanks so much for your reply.



I initially installed Safari 5.1 and then immediately reverted to Safari 5.0.5. This was as soon as I realised that, rather than just being a minor new release, it actually incorporates major internal and external changes. This automatically disqualifies it from immediate installation on my machine.



But why? Much experience has dictated prudence - avoid the bleeding edge. So I wait for the second version of the second release, thereby avoiding much time-wasting on bugs that should have been eliminated at the alpha and beta test phases. Long-standing convention dictates that Safari 5.1 therefore should have been released as Safari 6. Doesn't anyone understand that software numbers carry meaning - and flaunting the long-establish meaning just sows avoidable confusion? Just because the Chrome guys are so ignorant, does that mean Firefox and others also need to follow their example?



Note that the continued Firefox support for FF 3.6.x amply demonstrates that FF 4 and FF 5 were both released prematurely. Convention exists for a reason! But I digress, again.



As I said in my previous post above: In the absence of a reliable and trustworthy new 1P interface, I am NOT interested in upgrading. I do not want to replace something which continues to work fine for unproven software which is still in development, alpha, or beta testing.



So I checked 1Password to find that the 1P info page says it now only supports Safari 5.1, and Firefox 6, see attached png: Safari Window. 1P support Safari 5.1. Does this mean my latest installed 1P 3.8.2 (build 31121) has the "latest generation of browser extensions"? With such improvements, why would only the version number have been increased?



Does this mean that if I install Firefox 6 and the new 1P interface that goes with it, then I also have to upgrade to Safari 5.1?



Is the 1Password support page being economical with the truth? Does 1P 3.8.2 (build 31121) actually still work with Safari 5.0.5 and Firefox 5.0.1, because it IS still working on my machine? If not, what are the known issues?



Can I upgrade to Firefox 6 without upgrading to Safari 5.1?



Should I stop anticipating that new versions of 1P have been properly tested and just work? Should I stop upgrading to new versions of 1P, Safari, and Firefox until the dust settles, and you have a chance to resolve what seem to be a rather large - if not enormous - number of outstanding issues and bugs?



I look forward to your response.

Cris



ps

Your Snow Leopard and Lion forum now contains 3,300 topics and 16,700 replies (sic) - an enormous number! May I strongly recommend the obvious: please split the Snow Leopard and Lion forums. Then those of us who are bypassing Lion because of its many documented inadequacies and bugs can use a forum with a far more manageable number of topics. As things stand, this problem can only continue to get worse. This is a serious improvement suggestion! So please consider it seriously.

[Deleted User]

[quote name='Chris1234' timestamp='1315500503' post='45405']

Thanks so much for your reply.[/quote]



You're welcome, Cris



[quote]I initially installed Safari 5.1 and then immediately reverted to Safari 5.0.5.[/quote]



Safari 5.1 does have a lot of internal changes, yes, but these are mostly related to Lion and how extensions frameworks work so it's not quite enough to be Safari 6. The more important part of Safari 5.1 is the security fixes it brings, because of this it is incredibly dangerous to continue to use Safari 5.0.5 on Snow Leopard, especially given the recent DigiNotar issues. If you stay with Safari 5.0.5 then you do so at your own risk, we don't support or recommend using unpatched browsers.



[quote]Note that the continued Firefox support for FF 3.6.x amply demonstrates that FF 4 and FF 5 were both released prematurely.[/quote]



There may actually be a much more innocent reason for this, Firefox 4 and above are Intel only, so I have a feeling that Mozilla wanted to provide PowerPC based Leopard users with a patched version of Firefox for as long as Leopard was still supported, which is no longer the case after it didn't receive last week's security update. Of course, that's on the Mac side, I can't speak for Windows, but I know Firefox 4 changed a lot with regards to add-ons.



As I said in my previous post above: In the absence of a reliable and trustworthy new 1P interface, I am NOT interested in upgrading. I do not want to replace something which continues to work fine for unproven software which is still in development, alpha, or beta testing.



So I checked 1Password to find that the 1P info page says it now only supports Safari 5.1, and Firefox 6, see attached png: Safari Window. 1P support Safari 5.1. Does this mean my latest installed 1P 3.8.2 (build 31121) has the "latest generation of browser extensions"? With such improvements, why would only the version number have been increased?



[quote]Does this mean that if I install Firefox 6 and the new 1P interface that goes with it, then I also have to upgrade to Safari 5.1?[/quote]



No, 1Password 3.8.2 still supports Safari 5.0.5 in Snow Leopard, and upgrading to Firefox 6 won't affect you using this, but when you upgrade to Firefox 6 you will have to use our new interface, the old one was never built for Firefox 6.



[quote]Is the 1Password support page being economical with the truth?[/quote]



No, those are the browsers that we recommend and support fully. As I said, Safari 5.0.5 is still supported, but not recommended at all, and similarly we support Firefox 3.6.x with the additional add-on, for security reasons you should stay away from Firefox 4 and 5 now that 6 is out.



[quote]Should I stop anticipating that new versions of 1P have been properly tested and just work?[/quote]



Not at all, we test every version of 1Password and the browser extensions internally and publicly before they're released as 'stable' versions. Firefox 6 was slightly different because we only had a few weeks before it's release to make the transition, if we didn't do that then we would have been severely limited going forward.



[quote]Your Snow Leopard and Lion forum now contains 3,300 topics and 16,700 replies (sic) - an enormous number! May I strongly recommend the obvious: please split the Snow Leopard and Lion forums.[/quote]



That's a good suggestion, we have done this to an extent now that 1Password 3.9 is available exclusively for Lion through the Mac App Store and we're hoping that a lot of users will switch to this, especially given the free upgrade to 1Password 4 they'll receive. Going forward, new major versions of 1Password will be Lion only, it's a great OS and provides a lot of technologies for developers.



I hope that helps,

Chris1234

Thanks for your reply. I've just again tried to install FF6, but again it reports that 1P is out of date, and it can't find an upgraded version. So if 1P latest 3.8.2 or 3.8.5 is compatible with FF6 then why is it saying it can't find a compatible upgraded version?



You say above that you do support FF6, but "[i]it's just that there are few outstanding issues we need to fix[/i]". Your page then gives what looks like a long and complicated installation process along with various outstanding issues. Does this mean 1P support for FF6 is still in beta? Because, as I said, I'm not interested in the bleeding edge - testing beta versions...



Am I misunderstanding things, and if so, how?



If 1P does support FF6 why can't FF6 find an upgrade for 1P that works?

Chris1234

Hi, as you strongly recommend, I've just upgraded Safari to 5.1 and restarted.



But even though I have latest 1P 3.8.5 installed, the 1P button has disappeared from the Safari menu. Why has it disappeared? Where's it gone? Does this mean that, despite what I understood to be your reassurance above, 1P 3.8.5 is NOT compatible with Safari 5.1? And Safari Extensions page Search for 1Password says: "no shortcut found".



If it is compatible, why is the 1P button no longer there?