Secure Connection Failed when trying to upgrade to 1P3

Mari Ann

I'm trying to upgrade to the newest version of 1Password 3 (I have 1Password 2)

When I following the instructions to login to 1Password, select license, then click on upgrade, I'm getting the following error:



Secure Connection Failed

An error occurred during a connection to agilewebsolutions.com.



Peer's Certificate has been revoked.



(Error code: sec_error_revoked_certificate)



I have closed my browser and tried again, but same error.

[Deleted User]

Sorry for the trouble here, Mari Ann,



We recently changed our name from Agile Web Solutions to AgileBits and as such moved domains, originally our old agilewebsolutios.com address worked fine but it looks like our SSL provider had some glitches when we moved to a new provider and so invalidated our certificate for the old site, which they shouldn't have done.



The best option, to avoid any SSL errors, is to go to https://agilebits.com/store/upgrade and enter your existing 1Password 2 license key, which should begin 1PW2, and you can then upgrade to 1Password 3.



Once you have your new license you just need to download the latest version of 1Password 3 from http://agilebits.com/downloads and then follow our installation guide, which contains some important information about upgrading from 1Password 2:



http://help.agilebits.com/1Password3/3_0_how_to_install.html



Please make sure you read the section about upgrading to the Agile Keychain data format, if you haven't already done this you must do this before upgrading to 1Password 3.



I hope that helps,