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going in circles

I'm trying to upgrade to 1password 3. Instructions say it must be done within 1password 2. But I'm unable to open 1password 2 because of an error message saying "new data format required." I get the same message when I try to open 1 password 3.



Appreciate advice.

Comments

  • Hey there, kenglade! Welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



    It sounds like you might have been using a VERY old version of 1Password, which will require another conversion first I am afraid. Please [url="https://d13itkw33a7sus.cloudfront.net/dist/1P/mac/1Password-2.5.8.dmg"]download and install 1Password 2.5.8[/url] to do the initial conversion. Next, you will need to [url="http://aws.cachefly.net/aws/dmg/1PW2/English/1Password-2.12.1.zip"]download and install 1Password 2.12.1[/url] and go to 1Password Preferences > Keychain and click Switch to Agile Keychain Format to begin the conversion. You will need to click Allow to migrate each of your 1Password items, but once it is done your data will be ready for 1Password 3.



    If you are having trouble, please let me know your specific setup so that I can give you detailed instructions on how to proceed. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
  • [quote name='brenty' timestamp='1315279241' post='44893']

    Hey there, kenglade! Welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



    It sounds like you might have been using a VERY old version of 1Password, which will require another conversion first I am afraid. Please [url="https://d13itkw33a7sus.cloudfront.net/dist/1P/mac/1Password-2.5.8.dmg"]download and install 1Password 2.5.8[/url] to do the initial conversion. Next, you will need to [url="http://aws.cachefly.net/aws/dmg/1PW2/English/1Password-2.12.1.zip"]download and install 1Password 2.12.1[/url] and go to 1Password Preferences > Keychain and click Switch to Agile Keychain Format to begin the conversion. You will need to click Allow to migrate each of your 1Password items, but once it is done your data will be ready for 1Password 3.



    If you are having trouble, please let me know your specific setup so that I can give you detailed instructions on how to proceed. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

    [/quote]



    Got it, except for one problem. My "secure notes" are stuck in v. 2.5.8. They did not migrate to 2.12.1 or 3. Many thanks.
  • Ah, I am sorry to hear that! Were you able to migrate them manually then. I apologize for the inconvenience. I wasn't around for that, so I was not aware there was an issue with Secure Notes. If you need further assistance, please let us know. We are always here to help! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
  • [quote name='brenty' timestamp='1315366446' post='45054']

    Ah, I am sorry to hear that! Were you able to migrate them manually then. I apologize for the inconvenience. I wasn't around for that, so I was not aware there was an issue with Secure Notes. If you need further assistance, please let us know. We are always here to help! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

    [/quote]



    Thanks, Brent. I just inserted them manually.
  • I'm glad to hear you are all set. Hopefully it wasn't too much trouble, but at least it is over now! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />