1Password does not autosave login on www.myprimemail.com [Confirmed. Manual Save Works]

acmd

How come 1Password 3.8.3 won't recognize the user name and password fields on this website even though I have that data stored in the program? I am using Firefox 6.0. It also doesn't work in Safari.



https://www.myprimemail.com/MyRx/MyPrimeMail#ViewHomeEvent/null/



Is it because the log in area is flash based? I have been to several sites that need my identity information filled but it won't fill in the fields and I have to copy and paste everything. I don't think they are flash based pages either. What can I do?



Drew

[Deleted User]

Hello Drew and welcome to the Forums!



I just tried to autosave a login for that website using 1Password 3.8.5 & Firefox 6.0.2, and it would not save for me either. The same behavior was experienced with Safari 5.1 and Chrome 13.0.782.220. So, it appears to be a JSE related issue, and not browser specific.



However, I was able to manually save a login and then Go & Fill my test credentials successfully on this site.



Please try saving the login manually like this:



1. Enter your username and password, but DO NOT submit the form.

2. Click the 1Password button in your browser's toolbar, and select the "+" button in the upper right hand corner.

3. Change the title and make any notes (if desired).

4. Click the Save button in the upper right hand corner.



I added [i]myprimemail[/i] to our internal tracker for additional analysis regarding the autosave behavior, but I hope you are able to manually save and use your login information using the procedures I stated above.



Cheers!



Brandt

acmd

I did what you said but it didn't work for me. The user name and password fields didn't get filled in by 1Password after following your directions. Oh well...