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1Password 3.8.3 Agent not connected

wit.s
edited September 2011 in Mac
Hello everyone



After searching in the dark for a few days after I've updated to the new version.

I haven't found a way to get the 1Password agent to work correctly.

Which means the Safari's extension(which was updated as well) has been useless to me.

As I cannot even logon to it, as it always showed the "Agent not connected error".



Any help is appreciated.



Thanks

Comments

  • Hello wit.s and welcome to the Forums!



    First, please uninstall the 1Password Safari extension, close Safari, and then update to our current release of 1Password: 3.8.5 (build 31141).



    Second, after upgrading 1Password, launch Safari and install the 1Password extension.



    If you are still experiencing the [i]Agent not connected error, [/i]from within the 1Password application,please go to the following menu: Help > Troubleshooting > Restart Agent. Since you are using Dropbox, please wait for your sync to complete.



    Please let us know if your problem is not resolved.



    Cheers!



    Brandt