1Password 4 for Mac+Windows Question

xep

Hi,



I purchased 1Password 3 for Lion + Windows less than 1 month ago from your web site without knowing that 1Password 4 was right around the corner. I don't know what the refund policy is, but with the announcement of the MAS only 1Password 4 and the lower price, is my only option for upgrading to pay again on the MAS?



What is the situation with 1Password 4 for those of us who have licenses for both Mac and Windows and how will the pricing be affected?

Ben

I would not say that 1Password 4 is right around the corner.



If you've purchased, from us, within 30 days, we have a no hassle money back guarantee. This is a great option if you just recently purchased from us but would now like to purchase from the MAS.



Windows licensing will be unaffected.

xep

I meant that I was unaware that 1Password 3.9 would be coming to MAS and that purchasing via MAS would grant you a free upgrade to 1Password 4.



I've requested a refund and will re-purchase.



Thanks for the quick reply.

Markcub

Hi there,



I am a bit confused. I just bought the '1Password Mac + Windows Bundle' on Sunday for $60. I understand that I can contact you for a full refund, but I don't want a refund on the 'Windows' part of the Bundle, I just want to move to 3.9 for Mac (and eventually v4).



What is the 'official' way of migrating over to the MAS version when using a Bundle? Will the Bundle be phased out, or what?



Thanks,

Mark.

Ben

Hey Mark,



Drop us an email and we will figure out something that is fair on both ends. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



xep, thanks.



We have received over 100 emails in the last 3 hours, so we appreciate your patience while we respond to all of them as quickly as possible.



Ben

Markcub

[quote name='bwoodruff' timestamp='1315513613' post='45615']

Hey Mark,



Drop us an email and we will figure out something that is fair on both ends. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

[/quote]

Sorry, what email address should I be sending to? You may have it somewhere on your site, but I must be dumb and can't see it <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



Mark.

Ben

Sorry about that Mark, it is support@agilebits.com