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1Password (Mac App Store) - Problem with auto-fill

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Hi,[/color]

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I've buyed 1Password from the Mac App Store today, but I have a problem with auto-fill feature.[/color]

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If I open 1Password, enter my master password and double-click on any of my login, it opens Safari to the desired page but the fields are not filled. [/color]

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At the same time appears the 1Password pop-up , and I have to re-enter my master password.[/color]

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In this pop-up, at the end of the sidebar, appears a yellow triangle.[/color]

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If I click on this, appears a message that says:[/color]

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"Troubleshooting[/color]

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1Password helper process is unavailable. This prevents universal unlock, keyboard shortcuts, autosubmit, and synchronization of data from working.[/color]

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Please view the troubleshooting report for further information."[/color]

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I've tried to open Activity Monitor and 1Password helper appears as running process.[/color]

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I've tried, also, to uninstall and reinstall 1Password but the problem persists.[/color]

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What can I do to solve this problem?[/color]

Comments

  • Ben
    Ben AWS Team
    Please see this thread:



    [url="http://forum.agilebits.com/index.php?/topic/8068-official-answers-1password-and-the-mac-app-store/"]OFFICIAL ANSWERS: 1Password and the Mac App Store[/url]



    Especially the section on



    [u][b][size=5]1Password Cannot Find My Existing Data[/size][/b][/u]