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Folders - doing strange things [Answered]

Ok, so I downloaded 3.9 and installed it without any hassles, and it seems to be working perfectly <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/emoticon-0137-clapping.gif' class='bbc_emoticon' alt='(clap)' /> .... except for the folders.



Issues are like this:



1. I tried deleting an old folders but it keeps coming back! the delete process seems to work fine - asks me what to do with the items, confirms the delete, etc and then it disappears ... but reappears about 10 seconds later!



2. Also, made a new folder and put some items in it (dragged from the vault to the folder). they stay there for less than a minute and then disappear from the folder (but are still in the vault).



I can edit items within the vault without any problems.



Only thing I can think of is the sync with dropbox is causing the issue - that normally takes 10-30 seconds on my system. file is in Users/myname/dropbox/1password.agilekeychain.



Also, I did move 3.8.5 to the trash before installing 3.9.



Anyone have any ideas?

TIA

Dale

Comments

  • sandysantra
    sandysantra Junior Member
    The folder architecture is terrible.



    You put an item in a folder, exit 1Password, go back into the program, item gone.



    You cannot put an item into more than one folder.



    New folders do not show up in Menu Bar Go & Fill.



    I'm wondering who did Q&A on this release—or IF it was even done.
  • 783487645908376
    783487645908376 Junior Member
    [quote name='daleedwards' timestamp='1315589259' post='46611']

    Ok, so I downloaded 3.9 and installed it without any hassles, and it seems to be working perfectly <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/emoticon-0137-clapping.gif' class='bbc_emoticon' alt='(clap)' /> .... except for the folders.



    Issues are like this:



    1. I tried deleting an old folders but it keeps coming back! the delete process seems to work fine - asks me what to do with the items, confirms the delete, etc and then it disappears ... but reappears about 10 seconds later!



    2. Also, made a new folder and put some items in it (dragged from the vault to the folder). they stay there for less than a minute and then disappear from the folder (but are still in the vault).



    I can edit items within the vault without any problems.



    Only thing I can think of is the sync with dropbox is causing the issue - that normally takes 10-30 seconds on my system. file is in Users/myname/dropbox/1password.agilekeychain.



    Also, I did move 3.8.5 to the trash before installing 3.9.



    Anyone have any ideas?

    TIA

    Dale

    [/quote]





    I'm having exactly the same issues. Horrible release. Very frustrating.



    Something else that comes up, try duplicating an entry. That's where the real fun begins. Crashes every time after a few seconds.
  • khad
    khad Social Choreographer
    I've reported the issues with the folders to the developers for resolution in an update. I'm terribly sorry for the trouble here.



    There was an issue in a previous build of 1Password with item duplication, but it should be resolved in the MAS version (3.9). Can you confirm for me what happens if you press Command-D and then Esc?
  • I am having nearly the same problem with the version MAS (3.9). My issue is folders will not stay deleted. I delete them and within a 10-20 seconds, they come back. Making a real mess here.
  • _Stevie_
    edited September 2011
    Yes, I got the exact same issue. Deleting folders will bring them back after 10-20 seconds. Drives me nuts <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/unsure.png' class='bbc_emoticon' alt=':unsure:' />

    MAS version here.
  • oldpal
    oldpal Junior Member
    Well put me down as having these problems also with MAS v3.9.
  • [quote name='khad' timestamp='1315739848' post='47705']

    Can you confirm for me what happens if you press Command-D and then Esc?

    [/quote]



    I tried Cmd-D and this is what happens (tried it twice now)

    1. Selected a login,

    2. Cmd-D - a duplicate appears instantly

    3. press Esc - the duplicate disappears instantly

    4. roughly 5 seconds later it reappears,

    5. roughly 5 seconds after that 1P closes itself - I have the error log that was created on closing ... let me know if you want it



    Then,

    re-opened 1P

    Now there is the original plus 2 copies of the login, so

    deleted the second copy .... no problem, but did not confirm the deletion first "do you want to move to trash?"

    deleted the first copy ..... no problem, and this time it did confirm the deletion first



    All seems to be back to normal now.



    BTW: other than the folders, all the logins and extension etc are working just fine, so this is not a big deal for [u]me[/u] .... but would be nice if you get it fixed sometime <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



    Dale
  • I have the same problem. I delete folders, they come back again.

    This is quite annoying...I can't organize my logins and accounts...that's the base of this software!



    Hope it will soon be fixed...now it's unusable.

    Bye
  • Agreed, it's unusable for me as well...
  • Blue-LT
    Blue-LT Junior Member
    Same issue here, on top off that Tags cannot be removed either, they disappear and re appear in a few seconds....
  • Ben
    Ben AWS Team
    Hi folks,



    This is fixed in the latest betas and will be included in the next update.



    Thanks
  • Woop, looking forward to delete my folders <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
This discussion has been closed.