Double Payment for 1Password

Camurai

Hi,



today I saw 1Password on MAS. Great I thougt. I've checked my current version, it was 3.8.something. Ok, so I clicked on buy and was sure it will see the already bought version I own. But it did not, I paid again for it. Now, here in the forum I read the hint to first update the the very last 3.8. version first and then to buy in MAS.



Sorry but how could I know that ? I had no reason to read the forum first.



How can I get my money back?



Thanks for your help.



Camurai

Ben

Hi Camurai,



Could you please send me a private message and let me know what email address you originally purchased 1Password using?



1Password 3.9 is indeed a paid update, as it includes a free update to version 4, but if you get me that information I can see what I can do for you.



Thanks

Ben

Chris79

I want to buy the Version 3.9 over the MAS. But I have a Snow Leopard Mac too.

Normally I can install MAS Apps on every Mac I have.



Can I get a License for 3.8, too? without double costs <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_wink.png' class='bbc_emoticon' alt=';-)' />





Thanks

Chris

khad

Welcome to the forums, Chris! I just sent you a PM which I hope is helpful. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



Cheers,