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How to re-download App Store purchases

HI, I have 1password on my Macbook and love it, so a few months ago I decided to get it on my iPhone. after using it for a while my iPhone crashed so I replaced it but now I can't seem to get it back on my iPhone without paying for it again. Between the install and the cash I had merged 2 app store accounts into one and I don't know it that is causing a problem. How do I go about getting back the 1 password I purchased for my iPhone?



Thanks Terry

Comments

  • khad
    khad Social Choreographer
    edited September 2011
    Welcome to the forums, Terry!



    Normally you should be able to simply download previously purchased apps by following these [url="http://support.apple.com/kb/ht2519"]steps that Apple provides[/url]:

    [list=1]

    [*]Open the App Store on your device.

    [*][b]Make sure you are signed in with the same account used for the original purchase. [/b]

    [*]Tap [b]Updates[/b] from the bottom navigation bar, then tap [b]Purchased[/b]. (On iPad, tap on [b]Purchased[/b] from the bottom navigation bar.)

    [*]Locate the app in your Purchased tab.

    [*]Tap the download button.

    [/list]

    Step number 2 above is important since purchases are tied to a single iTunes account. If the app is not listed in your Purchased apps, you may need to contact Apple since they handle all the licensing for App Store purchases.



    Please let me know how it goes.