This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

can't pass continue first screen

Hi, recently I bought 1password through the mac app store. First everything works the app opens and I get a window with "new user" or " I have already used 1password" so pick the first option. However, when I try to pass through the master password set up it doesn't let me continue after entering my pass and hint. And I would like to know how to fix this please <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/biggrin.png' class='bbc_emoticon' alt=':D' />



http://cl.ly/1U1k0Z193M0y1x1G0r3e

Comments

  • Ben
    Ben AWS Team
    Hi Freddy,



    Sorry for the trouble. It appears you've bumped into the bug discussed here:



    [url="http://forum.agilebits.com/index.php?/topic/8068-official-answers-1password-and-the-mac-app-store/"]OFFICIAL ANSWERS: 1Password and the Mac App Store[/url]



    Under the title [u][b][size=5]1Password Cannot Find My Existing Data[/size][/b][/u]



    Sorry for the misleading title, I'll see if I can make that more clear that it can also affect new users.



    Note that this is Apple's bug that affects the installation of sandboxed software (including 1Password) from the App Store. We've filed the bug with them and hopefully they fix it for everyone soon, but in the mean time this should fix it for you.



    Please let me know how it goes.



    Welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

    Ben