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No screen shows when I click icon

tsmith167
tsmith167
edited September 2011 in 1Password 3 for Mac
My extensions work, but the main app is not there. Have used for years and I am very frustrated. Please help. I can access the preferences, but again, no main app.



I should point out , I just upgraded to the mac app store version.
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Comments

  • joannelink
    joannelink
    Same problem - no screen shows when I click icon after installing the mac app store version. After trying various things, I tried to unlock it. I get this message "1Password could not be unlocked with the password you provided. Please verify the password and try again." despite using the master password for the computer, which is the same as the password I have used with previous versions of 1Password.
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  • Ben
    Ben AWS Team
    Hi folks,



    I apologize for the delayed reply here. I believe this issue has been addressed here: [url="https://onepassword-osx.tenderapp.com/kb/1password-3-for-mac/1password-fails-to-continue-after-the-initial-welcome-screen"]1Password fails to continue after the initial welcome screen[/url]



    Please check it out and let me know if that helps.



    Thanks

    Ben
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