This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Agent not connected error

vim
vim Junior Member
in Windows
Hi,



I am using 1Password on Windows 7 (64-bit) + Google Chrome (13.0.782.220) . My 1Password extension is at version 3.8.3.31055 and my 1Password app on Windows is version 1.0.8.216. I see the 1P button in the browser but when I click on it and try to unlock it (by entering the master password), I get an "Agent not connected" error.



I tried to reinstall chrome and the extension but nothing seems to work.



Your help would be appreciated.



Thanks!
Flag

Comments

  • vim
    vim Junior Member
    Some more information: On the same machine the Firefox extension works fine. So the problem seems to be localized to the chrome extension.
    Flag
  • Stefan von Dutch
    Stefan von Dutch Community Moderator
    You have installed the Chrome extension for Mac. Please un-install this Mac-only Chrome extension, then install our Chrome extension for Windows here: [i]File > Preferences (Ctrl+P) > Browsers[/i]
    Flag