Cannot start application [Answered]

jeffschlichter

I purchased 1password from the app store.

After entering the master password and the password hint, I push on continue and nothing happens. I don't even get an error.

Please advise!

Harold

Thats the same problem i have. But there is no answer coming from here. The support is very bad, but you have to pay a lot for the software! Thanks!

Ben

Hi folks,



We've addressed this in a number of threads. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> The answer is in the FAQ:

[url="http://forum.agilebits.com/index.php?/topic/8068-official-answers-1password-and-the-mac-app-store/"]OFFICIAL ANSWERS: 1Password and the Mac App Store[/url]



Under the heading

[u][b][size=5]1Password Cannot Find My Existing Data or Move Past Welcome Screen[/size][/b][/u]



Please check it out and let me know if you still have problems.



Thanks

OSU-Guy

I'm having a similar issue and I followed the instructions in the attached forum. I've been using 1PW for a long time- I deleted the old app, purchased and installed the new one from the App Store, and when starting the new one, it asks for the location of my 1PW keychain. I navigate to the keychain in my Dropbox, select it, and nothing happens. Any help would be appreciated.

Ben

Hi OSU-Guy,



Did you run the terminal command mentioned under the



[u][b][size=5]1Password Cannot Find My Existing Data or Move Past Welcome Screen[/size][/b][/u]



section?



Thanks

Ben

OSU-Guy

That did it! Thanks!

brenty

Thanks for the update, OSU-Guy! And welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



If there is anything else we can do for you, just ask. We are always here to help! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />