1Password 3.8.5 Locking Up [Resolved]

nycradik

I still use the non-App Store version of 1Password and have for years. Upon upgrading to version 3.8.5 (build 31141), the program would lock up and sometimes crash upon quitting or pressing the lock button in the toolbar. Attached are the process samples via Activity Monitor and the crash log.



I tried deleting the 1Password preference files and clearing the 1Password cache with no luck.



I appreciate any help anyone can give!



-daryl

brenty

Hey there, daryl! Welcome to the forums! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



I am so sorry that you have had to wait so long for a reply. I can only hope that it is working better for you now. Just make sure 1Password is up to date (1Password menu > Check for Updates), and try restarting your Mac.



Meanwhile, we will take a look at those logs for you. Please let me know if you are still having this problem. I look forward to hearing back from you. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

nycradik

Actually the 3.8.5 update solved all of the issues I was having and the 3.8.6 update is even better. Not a single crash since upgrading away from 3.8.4! Keep up the great work guys! 1Password is one of the first apps I found after switching to the Mac in 2006 and I've used it daily since!

Nik

Wonderful news, Daryl, thanks for the update and kind words!