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Can't open main console

grhudson57
grhudson57
in Mac
I cannot open the main console although I am using the correct password. I can open the login passwords with the 1PW icon on the toolbars in Safari and Chrome, just can't open the main console.



I get the following error message when I try to open the console -



[u]AGDataBaseError[/u]

[u]Exception: The encryption keys file does not exist at 'file://localhost/Users/[/u][i]nameremoved[/i][u]/Desktop/Dropbox/1Password.agilekeychain/data/default/1password.keys'[/u]
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Comments

  • Ben
    Ben AWS Team
    Hi grhudson57,



    Did you recently upgrade to 1Password 3.9? If so, it requires that your data file be located at

    ~/Dropbox/1Password.agilekeychain



    Also can you please tell me if this is happening on all of the computers you sync using Dropbox or just one?

    If it is happening on all of them, you may need to restore from the most recent backup (File > Restore).
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