Importing serial numbers of macupdate purchases

_Stevie_

Hi all,



Macupdate offers the possibility to import the serial number of purchases directly into 1Password.

The result is a PIF file, but when importing it, nothing appears in the database.

[attachment=1398:Screeny Shot 26.09.2011 22.52.36.png]



Any idea what the problem could be?

Ben

Hi Stevie,



I haven't made a purchase from MacUpdate recently, but I will see if one of my colleagues who has can test this for us.



Thanks

Ben

_Stevie_

Thanks, much appreciated!

Ben

Hey Stevie,



Can you please email us the 1PIF file? support@agilebits.com. Feel free to change a couple numbers/letters in the actual license keys. If you could, please include a link to this thread in your email so that we can connect the dots.



Thanks!

_Stevie_

Done!

Ben

Thanks Stevie. We'll check it out and get back to you.

Nik

I have imported several licenses and keys from MacUpdate into 1Password. We *think* that the problem is specific to this particular item and that it has to do with the way the 1pif was created. Can you tell us if you've experienced this just with this one thing or with all of the licenses you've tried to import from MacUpdate? (If you have others, that is.)



Anyway, to get this sorted out for you… The reason we think it's limited to this item is that we opened the 1pif you sent in a plain text editor (like TextMate), copied everything and pasted it into a new text file, then saved that as a .1pif. We were then able to import that .1pif into 1Password. Please give it a try and let us know how it goes.

_Stevie_

Hey Nik!



Wow this worked indeed! Thanks a lot!

It actually happens with all 1pifs from MacUpdate. Maybe they have some formatting that isn't compatible.

Anyway, I'll just copy and paste the 1pif into a new file <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />





Best,



Stevie

Nik

I'm glad that worked for you, Stevie, but I wish you didn't have to do it for every MacUpdate purchase! I wonder why mine work and yours don't… When I get a chance, I'll see if I can compare the 1pif you sent us to one of my own, downloaded from MacUpdate.

_Stevie_

Thanks Nik, much appreciated.

Maybe this is because of my last name, it contains an Umlaut. But it's not shown correctly in the 1pif file.

Could be some kind of encoding problem.

brenty

Ahh, Stevie! That may very well be. Text encoding can be such a pain, especially when all the 'links in the chain' don't support the same formats. I have run into this in the past. Maybe you can change your name on MacUpdate to replace the umlaut character with something less...exotic (I know, I know -- blasphemy!) You should have to do this, but if it will save you the trouble of 'fixing' these manually in the future it might be worth the sacrifice. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/wink.png' class='bbc_emoticon' alt=';)' />

christiantao

Hi,

I'm a new user to 1Password and I also have this problem with a .1pif file I got from Macupdate. I tried to copy the contents of the .1pif file I downloaded into a new text files, renamed it to a .1pif extension and tried to import it. What I got was a message saying "You have imported 0 new logins". I have looked and know there are serial numbers in the file.

I don't have any exotic characters in my name. Any suggestions on how to resolve this problem?



Thanks!

khad

Welcome to the forums, christiantao! Thanks for taking the time to contact us. I'm sorry that you are having this problem.



Can you please the 1PIF file to us at [font=courier new,courier,monospace][b]support AT agilebits.com[/b][/font]? Feel free to change a couple numbers/letters in the actual license keys.



Please also include a link to this thread in your email so that we can "connect the dots" when we see your message in our inbox.



Thanks!

christiantao

[size=4][color=#000000][font=arial]It works now at work when I imported it on my Mac. I was previously try to import it at home on a Windows version. [/font][/color][/size]

[Deleted User]

Hello Chris,



Thanks for letting us know. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



Cheers!



Brandt