How can I be notified of 1Password news and deals?

=RS=

to NOT inform existing customers about a time limited "upgrade" path to 1P 3.9 (and v4 therefor) , using the intro price on MAS.

At least I got no notification at all.



speechless Ralf

khad

Hey Ralf,



That specific offer was limited, but we have always been known for our great offers. I wouldn't be surprised to see another great deal when 1Password 4 comes out. We're moving steadily in the direction of the Mac App Store, and you can be sure we have some great things planned coming up. If you are not already subscribed to our newsletter, now would be a great time to subscribe. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



[url="https://agilebits.com/company/newsletter"]https://agilebits.co...pany/newsletter[/url]



Also, we post things on [url="http://twitter.com/1Password"]Twitter[/url], [url="http://facebook.com/1Password"]Facebook[/url], and [url="http://blog.agilebits.com"]our blog[/url].

=RS=

You did not write about the time limited upgrade path to 3.9 and v4 in any newsletter!



Twitter, Facebook and your blog are as much helpful to me as pinning the news to your frontdoor. Either because I don't use them (Twitter, Facebook) or I don't visit your site frequently to get news like this.

And is it the customers "duty" or a matter of customer care to find out about these news?



Thanks

Ben

[quote name='=RS=' timestamp='1317976723' post='52404']

You did not write about the time limited upgrade path to 3.9 and v4 in any newsletter!



Twitter, Facebook and your blog are as much helpful to me as pinning the news to your frontdoor. Either because I don't use them (Twitter, Facebook) or I don't visit your site frequently to get news like this.

And is it the customers "duty" or a matter of customer care to find out about these news?



Thanks

[/quote]



The blog can be subscribed to via an RSS reader, which most mail clients have now (may be called a "news feed" or "subscriptions"). So can the Twitter feed. Facebook may have this feature as well.



I don't believe we have ever made a promise anywhere that we would announce every sale via any particular medium, or at all.



I don't mean to downplay your frustration, but your argument is a bit like saying you miss all the sales at the grocery store because you don't pick up the sales sheets. Is that the grocery store's fault? And does the grocery store list every item that they have on sale in those sheets? Mine doesn't. I'll often buy a big jar of something or other for $3.99 only to come back the next week to find that it is now on sale for half price.

khad

To address your other point, RS, we did not send out a newsletter for this recent MAS promotion. This is something we are looking to improve going forward.

hmurchison

RS I use the website macappdeals.com it sends me an email of deals on the Mac App Store (they focus on other areas to but I wanted to know what was specifically on sale on the MAS"



When 1Password was reduced I had an email in my inbox the next day. I figure this computer habit has got to generate me some savings somehow lol.

khad

That's a great suggestion, hmurchison! Considering we are moving toward MAS exclusive distribution, using a site like [url="http://macappdeals.com/"]Mac App Deals[/url] is a great way to receive nearly [i]up to the minute[/i] price notifications — and not just for 1Password! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



[url="http://appshopper.com/"]AppShopper[/url] is another great site. I have long used it to track apps in the iTunes App Store and they added support for the newer Mac App Store back in February: super handy.

onemorelogin

[quote name='khad' timestamp='1318046462' post='52469']

To address your other point, RS, we did not send out a newsletter for this recent MAS promotion. This is something we are looking to improve going forward.

[/quote]



This is the most appropriate answer for the OP's question and frustration. As a feedback point, bwoodruff, your response would've sounded more helpful if you had admitted the above point first before talking about grocery stores. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

khad

I'm glad that my reply was helpful. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



I know there have been plenty of times when Ben was able to follow up with a better reply than I initially made, so I think we might almost be even. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/laugh.png' class='bbc_emoticon' alt=':lol:' />



Cheers,