1Password Win7 Does Not Work in IE9

RNedel

1Password no longer works for me in Internet Explorer 9. Here are some specifics:



1Password Version: 1.0.8.222 (for Windows)

Windows Version: Win 7 Ultimate with SP1 (64-bit)

Internet Explorer Version: 9.0.8112.16421 (64-bit)



1Password Browser Preferences:

--------------------------------------------

Browser Tab:

- Microsoft Internet Explorer 9.0.8112.16421 (checked).

- Mozilla Firefox 7.0.1 (checked).

- Google Chrome 14.0.835.202 (checked).

- Keep extensions unlocked when broswers are closed (un-checked).



1Password Logins Tab:

-------------------------------

- Submit Logins automatically (Auto-Submit) (checked).

- Hide my logins when 1Password is locked (un-checked).

- Automatically download icons for new logins (checked).

- Login keyboard shortcut (Ctrl + \).



This problem has existed on my system for a while now (at least a couple of weeks). When I press the (Ctrl + \) in IE9, nothing happens.



Previously, 1Password would pop a window up asking me to provide my 1Password login password. After doing so, the page's textboxes would auto-fill and the page would submit. That doesn't happen any more. Now, nothing happens.



I've tried changing the login keyboard shortcut to (Ctrl + ]) instead. That didn't work.



1Password seems to work fine in both Chrome and Firefox. It's just IE9 that fails to work. Any ideas?



Cheers.



Roger

DBrown

Thanks for all the information, Roger!



As [url="http://help.agilebits.com/1Password_Windows/requirements.html"]noted in the user's guide[/url], 1Password's 32-bit extensions are not intended to work with 64-bit browsers.



Please see the following documents for details:[list]

[*][url="http://help.agilebits.com/1Password_Windows/getting-started.html"][i]Getting Started[/i][/url] (see "Setting Up Browser Extensions")

[*][i]FAQ[/i] - [url="http://help.agilebits.com/1Password_Windows/missing-1P-button.html"][i]Where is the 1P button in my browser?[/i][/url]

[*][i]FAQ[/i] - [url="http://help.agilebits.com/1Password_Windows/kbd-shortcut-not-working.html"][i]Why doesn't Ctrl+ work in my browser?[/i][/url]

[/list]

​It's simple to install 32-bit Internet Explorer, and it works just fine in 64-bit Windows.

RNedel

Thank you for your response.



Do you expect AgileBits to support 64-bit browsers anytime soon?



Roger

DBrown

It's our policy not to try to pin features to specific dates or releases. We're a small team, things inevitably arise that divert resources, and we'd hate to disappoint our customers by missing some arbitrary and self-imposed deadline.



I'm sorry not to be able to reply with anything more specific than "eventually."