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Safari extension "Initializing..."

hvilorio
edited October 2011 in Mac
I'm having the same problem, it stays "Initializing..."



1Password app Version 3.8.10 (build 31186)

1Password Safari Extension 3.8.7.b3

Safari 5.1.1 (7534.51.22)

OS X Lion 10.7.2

Comments

  • khad
    khad Social Choreographer
    edited November 2011
    It sounds like your 1Password installation is damaged, which is keeping the background process from starting. This is also affecting browser integration. To resolve this:



    1. Download 1Password from our web site:

    [url="http://agilebits.com/downloads"]http://agilebits.com/downloads[/url]

    Click on the "Download Now" button under "1Password 3"

    2. Quit your web browser and 1Password, if it's running

    3. Drag the newly downloaded version of 1Password to the same location as any previous one -- replacing it

    4. Run 1Password at least once and then your web browser



    Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.



    If you have not already done so, please remove and then reinstall the extension.