Unable to install Chrome Extension

proever

I'm no longer able to install the Chrome extension, after a recent reinstall of Chrome. At first I thought it was because of a beta version of Chrome, but downgrading to V15 did not solve the issue. Even when looking at the preferences of 1Password, it does not give me the option to install the extension.



Best,

Paul

DBrown

Welcome to the forum, Paul!



What you're doing on the Browsers tab of 1Password preferences isn't [i]installing[/i] the extension but [i]enabling[/i] it.



The extensions for Internet Explorer, Firefox, and Chrome are installed when you install 1Password. The extension for Internet Explorer is automatically enabled (because everyone's PC has IE); but you need to enable the extensions for Firefox and Chrome, and 1Password makes that possible only if it finds Firefox and Chrome installed on the computer; otherwise, those checkboxes aren't "clickable" on the Browsers tab.



First, make sure you're using the latest release of 1Password.

[list]

[*][i]FAQ[/i] - [url="http://help.agilebits.com/1Password_Windows/software-updates.html"][i]How can I keep 1Password up to date?[/i][/url]

[/list]

Then, see the following articles for tips on enabling our browser extensions:

[list]

[*][url="http://help.agilebits.com/1Password_Windows/getting-started.html"][i]Getting Started[/i][/url] (see "Setting Up Browser Extensions")

[*][i]FAQ[/i] - [url="http://help.agilebits.com/1Password_Windows/missing-1P-button.html"][i]Where is the 1P button in my browser?[/i][/url]

[*][i]FAQ[/i] - [url="http://help.agilebits.com/1Password_Windows/kbd-shortcut-not-working.html"][i]Why doesn't Ctrl+\ work in my browser?[/i][/url]

[/list]

If you've tried all the suggestions in those articles, and you're still having problems, please post a screen shot of the Browsers tab in a reply here.



Thanks!

Vadim Luckyza

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[color=#333333][font=arial, sans-serif][size=4]1Password 1.0.9.235[/size][/font][/color]

DBrown

Vadim, welcome to the forum!



Please make sure you're [i]not[/i] using a Beta-channel release of Chrome.



Then make sure you've checked all the tips in those three articles, and let us know whether you see still the problem.



Thanks!