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Asking to Save Login that Already Exists

phil_geek
phil_geek Junior Member
edited December 1969 in Mac
Whenever I log into a website by hand that I've stored a username and password for the 1Password browser plugin for Safari asks me if I want to create a login in 1Password. Is there a way to prevent this from happening? I don't recall it always doing that.
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  • RobYoder
    RobYoder Agile Customer Care ✭
    edited December 1969
    [quote name='phil_geek']Whenever I log into a website by hand that I've stored a username and password for the 1Password browser plugin for Safari asks me if I want to create a login in 1Password. Is there a way to prevent this from happening? I don't recall it always doing that.[/QUOTE]



    Hi phil_geek, and welcome to the forums!



    I'm sorry this reply is so late; it seems we accidentally skipped over this post. Could you give us a specific example of a website and the steps to take to reproduce this issue?



    Looking forward to your reply. Thanks for the report!
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  • phil_geek
    phil_geek Junior Member
    edited December 1969
    Actually, it's doing to to any website I already have a login saved for in my 1Password.



    Example, I go to ebay.com and login by hand (typing in my username and password instead of using the 1Password Safari plugin). Once I get redirected by the site, I get the 1Password toolbar at the top of my screen asking me to save the username and password to 1Password, even though it's already in there.
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  • RobYoder
    RobYoder Agile Customer Care ✭
    edited December 1969
    [quote name='phil_geek']Actually, it's doing to to any website I already have a login saved for in my 1Password.



    Example, I go to ebay.com and login by hand (typing in my username and password instead of using the 1Password Safari plugin). Once I get redirected by the site, I get the 1Password toolbar at the top of my screen asking me to save the username and password to 1Password, even though it's already in there.[/QUOTE]



    Hmm… I can't reproduce this. I just manually logged in to ebay and facebook, and neither time did 1Password ask me to create a new login.



    Could you check the URLs of the pages where you are signing in compared to the URLs store in 1Password? It could be that a discrepancy there causes 1Password not to recognize a certain login, although I can't think of how that could be true for every login.



    Thanks for your help!
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  • Nik
    Nik ✭
    edited December 1969
    [quote name='phil_geek']Whenever I log into a website by hand that I've stored a username and password for the 1Password browser plugin for Safari asks me if I want to create a login in 1Password. Is there a way to prevent this from happening? I don't recall it always doing that.[/QUOTE]



    Which version of 1Password are you running? This was a bug several versions ago that has since been fixed. Could you please make sure you're running the latest version? You can do this by running 1Password and clicking 1Password > About 1Password. The current version is 3.2.5. If that's not the version you're running, quit Safari, run 1Password and click 1Password > Check for Updates. Once the update has been installed and 1Password restarted, run Safari.
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