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trial period expired, Knox now purchased but won't launch to allow me to enter the ke

JCW
JCW Junior Member
edited December 1969 in Knox
jcw - see title
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Comments

  • thightower
    thightower "T-Dog" Agile's Mascot Community Moderator
    edited December 1969
    Welcome to the 1password forums, jcw



    Are you able to bring up the knox pref window ?



    or



    Try looking for knox in the menu bar, some people are not accustomed to finding it there and expect it in the dock (this all depends on how you had your preferences set)

    From there click on the icon and select pref and select the license pane.



    or



    Is something preventing you from even typing in the key etc.



    Please elaborate the more detail you can give the more it may help narrow the cause etc. Thanks
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  • JCW
    JCW Junior Member
    edited December 1969
    thank you thightower. Yes, you were correct of course - i'd forgotten to look for Knox in the menu bar. All is now in order.
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  • thightower
    thightower "T-Dog" Agile's Mascot Community Moderator
    edited December 1969
    Well I am just glad your happy and its back working for you. Thank for letting us know.
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