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All data missing

Hi - I am a long time user of 1Password (Windows). I last used it on Dec. 19. this morning I am back workings and when I clicked on the 1Password icon, it asked me to Create a New account or Open an old one. I tried multiply times to have it open the latest backup and it will not recognize it.



I created a new account and tried to import the latest database (last created on Dec. 19) it too will not recognize or import the database.



If I go the backup folder I see all my backup files for the last year.



I am running Windows 7. 1Password version - 1.09.244



Any ideas on how to restore my backup database?



Thanks

Comments

  • Stefan von Dutch
    Stefan von Dutch Community Moderator
    1. Launch 1Password for Windows

    2. Select: [i]Backup > Restore 1Password Data from Backup...[/i]

    3. Select your most recent backup
  • Welcome to the forum, bodaddy!



    You cannot open a 1Password backup file directly—that is, you cannot specify a [i]backup[/i] file as a [i]data[/i] file. A 1Password backup file is intended (and suitable) for use only in [i]restoring[/i] your 1Password data.



    As Stefan says, the "backup" and "restore" functions are on the Backup menu in 1Password.



    Please let us know if you have any other questions.
  • Hey Guys,

    Thanks for your help. I was a little worried for awhile.



    Thanks again.
  • Glad to help, bodaddy!