1.0.259-265 Auto-locking problem (again)

Denys Davydov

Hi!



I again have problem with [url="http://forum.agilebits.com/index.php?/topic/9842-10257-auto-locking-problem"]auto-locking with 1Pass for Win[/url] (from 1.0.259 and it's happened in 265 too). I use extension for Firefox 9.0.1.



1Pass is auto-locked randomly. Sometimes I can work with unlocked extension for 12 hours. But another time extension is auto-locked. I not to close browser, not to hibernate PC. I can't repeat this problem (it's happens randomly), may be it's related to some logins (for example may be when I use auto-complete in some site it's break extension).

khad

Try unchecking all three Auto-Lock options and see if the issue persists. If not, try checking one at a time to see if you can narrow it down. It can be very hard to resolve an unreproducible issue, so the more we can narrow it down the better.



So far, I don't think I have seen any reports of this anywhere else, so I am also wondering if things are working as expected but your expectations are different from 1Password's behavior. What [i]exact[/i] Auto-Lock settings do you normally use?

Denys Davydov

All auto-lock options are unchecked. I except auto-lock never been activated if I not to off PC.

Stefan von Dutch

I'm guessing our extension somehow unloads from memory (as the result of a Firefox crash, maybe?). Whenever Firefox is closed, then our extension is closed, too. Re-starting Firefox results in you having to re-enter your master password, unless... "keep extensions unlocked" is turned on here: [i]File > Preferences (Ctrl+P) > Browsers[/i]

Denys Davydov

Stefan, it's happened when I don't close browser too.

Stefan von Dutch

Have you tried to enable this setting? [i]File > Preferences (Ctrl+P) > Browsers[/i] > "keep extensions unlocked"

Denys Davydov

Yes, I don't change this option after first install of 1Pass.

[img]http://i.imgur.com/bYBuZ.png[/img]



[img]http://i.imgur.com/vrpZ8.png[/img]

Denys Davydov

I think I understand what happened.

I have installed 1Pass for IE 9, Firefox 9, Chrome 16. Some time ago IE9 was closed with Application Error. I don't understand what the problem, but yesterday I looking to error log and saw a problem with 1Pass extension for IE. I disable extension for IE and after this I have no problems with auto-locking.

I think 1Pass is lock when I close IE9 with this error.

DBrown

Denys, does that mean you're no longer seeing the problem, or is there still something we need to look into?

Denys Davydov

DBrown, yes, I haven't this problem

khad

Fantastic! Thanks for the update. I'm going to close this thread as resolved now. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



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