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Error or loses connection
I am running windows 7 home premium with Internet Explorer 8. I have Version 1.0.2.155 of 1PASSWORD.
I have started see two things.
1. after I have been using IE8 for a long while when I hit ctrl \, it appears that 1PASSWORD can not figure out where I am at. I have to exit IE and then restart it then when I go to that page it will fill in the user Name and Password.
2. Sometimes I get the following error.
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1Password
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Access violation at address 76F36BF0 in module 'ntdll.dll'. Write of address 132BBF78.
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OK
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The only way that I have figured out how to recoever this is to go to task Manager and to quit IE8 this allows me to clear the error.
Thanks for the help
I have started see two things.
1. after I have been using IE8 for a long while when I hit ctrl \, it appears that 1PASSWORD can not figure out where I am at. I have to exit IE and then restart it then when I go to that page it will fill in the user Name and Password.
2. Sometimes I get the following error.
---------------------------
1Password
---------------------------
Access violation at address 76F36BF0 in module 'ntdll.dll'. Write of address 132BBF78.
---------------------------
OK
---------------------------
The only way that I have figured out how to recoever this is to go to task Manager and to quit IE8 this allows me to clear the error.
Thanks for the help
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Comments
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Updating to our latest beta version might correct this problem.Flag 0
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I used the "check for new version" link in the Help menu and it says that I am using the latest version.
do I need to uninstall the program and download it that way?
as I stated before I am using Version 1.0.2.155.
Thank you for your timeFlag 0 -
Also, I paid for use of WIndows 1PASSWORD, should I have a different version to use?Flag 0
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Guess I dont get an answer to these. Does anyone know the answerFlag 0
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[quote name='Larry in Wa.' timestamp='1294836535' post='18865']
Guess I dont get an answer to these. Does anyone know the answer
[/quote]
Sorry Larry its been running really thin around here most of the team are attending a conference or something I dont get those details Just lowly forum helper here. I do not use the win version but did want you to know your post was seen. Things should be returning to normal soon. I am sorry for the delay just bare with me/us for a little longer.Flag 0 -
Enable this: File > Preferences (Ctrl+P) > Updates > Include Beta Versions
Then do this: Help > Check for New VersionFlag 0 -
I followed the instructions and it now updates itself. I will see if that fixes the errors I was getting. thasnk for the helpFlag 0
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I have been using the program for several days now since updating to the newe version and all is great. thanks for the helpFlag 0
