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New problem with last update
in Mac
<div class="IPBDescription">moved from 1Password for Windows BETA forum</div>Hi
I am on a Macbook Pro using Snow Leopard and since updating, I get the following message whenever I try to log in with my master password.
Data not available Please open and unlock 1 Password app to update extension data.
Can you help me please???
I am on a Macbook Pro using Snow Leopard and since updating, I get the following message whenever I try to log in with my master password.
Data not available Please open and unlock 1 Password app to update extension data.
Can you help me please???
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Thanks, DB! I'll take it from here. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_bigsmile.png' class='bbc_emoticon' alt=':-D' />
Denise, I'm sorry that you are having this trouble. Let's try to simply reinstall the extension and see if that does the trick:
[b]Remove the 1Password extension[/b]
[list=1]
[*]Open Safari
[*]Go to the Safari menu > Preferences > Extensions
[*]Select the 1Password extension
[*]Click “Uninstall”
[*]Close Safari
[/list]
For good measure, please restart your Mac at this point.
[b]Reinstall the Safari extension[/b]
[list=1]
[*]Open 1Password
[*]Go to the 1Password menu > Preferences > Browsers
[*]Click the “Install Safari Extension” button
[*]When prompted, click “Install”
[/list]
I hope that helps. Please let me know.
Thanks!Flag 0
