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Issue with login favicons
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mgshoutman
Junior Member ✭
Hi, since a while (almost) every login added shows no favicon. Even if I duplicate a current login with favicon, the duplicate does not show a favicon.
I tried Evernote, Facebook, Dropbox, Instapaper etc but no go. Nike! went fine.
Any suggestions or is there a cache file to be rebuild ? <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
I tried Evernote, Facebook, Dropbox, Instapaper etc but no go. Nike! went fine.
Any suggestions or is there a cache file to be rebuild ? <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
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This is strange. If there was a problem in the app I wouldn't expect any of the icons to be downloaded, but the fact that the Nike icon was downloaded makes me think it may be a network issue.
Does the issue persist if you try creating a new Login for Dropbox (for example)? I'm wondering if it was just a temporary network issue.Flag 0 -
@kahd: yep, both from 1Password using + adding a new Dropbox account and also from within Safari .
Another example: duplication of Droplr shows no favicon. Is there any cache file which I can rebuild ?Flag 0 -
I don't think 1Password's cache is at all related to this, but you've asked twice so feel free to clear the cache. If it works, it is voodoo. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
[b]Help > Troubleshooting > Clear Cache[/b]
If you're still having trouble, could you please send us a Diagnostics Report?
In 1Password 3.8, just select [b]Help > Troubleshooting > Diagnostics Report[/b] from the menu bar.
If you are using 1Password 3.9 (from the Mac App Store), you'll need to follow the instructions here:
http://support.agilebits.com/kb/troubleshooting/create-a-diagnostics-report-to-help-agilebits-help-you
Then attach the entire file to an email to support AT agilebits.com.
Please include a link to this thread in order that we might more quickly "connect the dots" when we see your Diagnostics Report in our inbox.
[color="#FF0000"]Please do not post your Diagnostics Report in the forums, though.[/color]
Once we see the report we should be able to help more. Thanks in advance!Flag 0 -
Email with report send this morning to supportFlag 0
