1Password for Firefox 4

BruceS · March 2011

<div class="IPBDescription">Please ensure Firefox 4 is enabled in 1Password > Preferences > Browsers</div>I am currently running 1Password 3.6.0.BETA-2 under Snow Leopard 10.6.6.

When I upgraded to Firefox 4.0, firefox refused to recognize the add-on for 1Password and dis-abled it.

Is there a new version of the add-on available that is compatible with the official release of Firefox 4?

fwallenberg · March 2011

Now that FF4 is out of beta, could we hope to see a working 1P extension soon? The cmd-\ function seems to be working fine for now.

[Deleted User] · March 2011

Hi BruceS,

The latest versions of 1Password 3, including the stable release and the 3.6.0.BETA-2 release are fully compatible with Firefox 4. However, you do need to ensure you have enabled the separate Firefox 4 extension by first quitting Firefox 4 and then going to 1Password > Preferences > Browsers and checking the option for Firefox 4.

If you then restart Firefox 4 you should be up and running.

[quote name='BruceS' timestamp='1300814950' post='22953']

I am currently running 1Password 3.6.0.BETA-2 under Snow Leopard 10.6.6.

When I upgraded to Firefox 4.0, firefox refused to recognize the add-on for 1Password and dis-abled it.

Is there a new version of the add-on available that is compatible with the official release of Firefox 4?

[/quote]

BruceS · March 2011

Problem solved.

When I investigated further, I found that the add-on being rejected was the one for firefox 3.

When I opened preferences for 1Password, I discovered that there was a seperate add-on for firefox 4.

Installing the firefox 4 version makes everything work correctly.

[Deleted User] · March 2011

[quote name='fwallenberg' timestamp='1300814987' post='22954']

Now that FF4 is out of beta, could we hope to see a working 1P extension soon? The cmd-\ function seems to be working fine for now.

[/quote]

Hi fwallenberg,

I've merged your thread with this one, all being well this should get you up and running.

egelb · March 2011

[size="3"]When will the 1Password3 extension for Firefox 4 on the Mac be released? I just installed Firefox 4 (final version) and it will not allow the 1Password extension to be enabled. [/size]

[Deleted User] · March 2011

[quote name='egelb' timestamp='1300817581' post='22968']

[size="3"]When will the 1Password3 extension for Firefox 4 on the Mac be released? I just installed Firefox 4 (final version) and it will not allow the 1Password extension to be enabled. [/size]

[/quote]

Hi egelb,

I've merged your post with another thread about Firefox 4, please see my post above to get up and running with 1Password and Firefox 4.

Thanks,

benfdc · March 2011

[quote name='stu' timestamp='1300815941' post='22959']

Hi BruceS,

The latest versions of 1Password 3, including the stable release and the 3.6.0.BETA-2 release are fully compatible with Firefox 4. However, you do need to ensure you have enabled the separate Firefox 4 extension by first quitting Firefox 4 and then going to 1Password > Preferences > Browsers and checking the option for Firefox 4.

If you then restart Firefox 4 you should be up and running.

[/quote]

In 1P/Win there is no separate checkbox for FF4 versus FF3. It's just Firefox. Now that FF4 has been officially released, does it still make sense to retain this distinction in 1P/Mac, or ought it be dropped in the next point release? Likewise, does it still make sense to have a separate button to install the Chrome extension?

[Deleted User] · March 2011

Hi Ben,

I asked this very question of our resident Firefox tamer, Chad, earlier today. From what I understand we currently need to have a separate extension on the Mac due to the different way the Firefox extensions are handled on Mac and Windows.

The Chrome extension installation process is different on the Mac than it is for Windows, but I can certainly agree that it would be nice to have this in the regular set of checkboxes. I'll mention this to our developers, but I can't promise if or when it may be possible.

Thanks for the feedback,

forbescw · March 2011

I installed the released version of Firefox 4 and found that it doesn't support 1Password. I am running the latest BETA build of 1Password. I was under the impression that 1P worked with Firefox 4.

Is there an expected release date?

Thanks,

Craig

[Deleted User] · March 2011

Hi Craig,

I've merged your post with the 'Pinned' thread on Firefox 4 support in 1Password, please read my posts above for details on how to get up and running with Firefox 4.

Thanks,

tonyros · March 2011

I have just upgraded from Firefox 3.6 to Firefox 4. My 1Password was not compatible. Is there a compatible plugin?

billk69 · March 2011

all you need to do is open up 1 password preferences and go to the browser tab

select firefox 4

[Deleted User] · March 2011

[quote name='tonyros' timestamp='1300901726' post='23046']

I have just upgraded from Firefox 3.6 to Firefox 4. My 1Password was not compatible. Is there a compatible plugin?

[/quote]

Hi tonyros,

As billk69 said, you can indeed use 1Password with Firefox 4, first of all please make sure you're using the latest version of 1Password 3 by going to 1Password > Check for Updates to get the latest 3.5.9 update.

Once you've done that, please quit Firefox 4 and then go to 1Password > Preferences > Browsers and ensure that the 'Firefox 4' option is checked. If you then restart Firefox 4 you should be up and running.

Thanks, and enjoy 1Password and Firefox 4 <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

Spazholio · March 2011

Apologies, but this does not work. Running FF4 and 1Password 3.6.0.BETA-2 (build 30902), OSX 10.6.6. What else can I try, or what information do you need from me to debug?

EDIT: enabling the "Firefox 4 (FF4 Beta)" works, but "Firefox 4" does not.

Michael F Sheehan · March 2011

exactly what I wanted to hear. thank you

khad · March 2011

Welcome to the forums, Spazholio.

Could you take a screen shot of where you are enabling "Firefox 4 (FF4 Beta)"? Only Firefox 3 and Firefox 4 should be listed under normal circumstances (Preferences > Browsers).

[img]http://files.droplr.com/files/5916362/ab3Q.Screen%20shot%202011-03-23%20at%205.36.41%20PM.png[/img]

It sounds like you have multiple Firefox profiles — one of them named "FF4 Beta" which is the active one — so you need to install 1Password's Firefox 4 extension in your active Firefox profile in order for 1Password to work.

You can check to see what profiles you have installed in this manner:

[b]Important: Before you can start the Profile Manager, Firefox must be completely closed.[/b]

[list=1]

[*]Navigate to /Applications/Utilities. Open the Terminal application.

[*]In the Terminal application, enter the following:

[code]/Applications/Firefox.app/Contents/MacOS/firefox-bin -ProfileManager[/code]

[*]Press Return.

[/list]

[img]http://files.droplr.com/files/5916362/EH08.Screen%20shot%202011-03-23%20at%205.44.16%20PM.png[/img]

Please let me know what you find out.

Mike Arrigo · March 2011

Just wondering when 1Passord will be available for this new browser.

I love 1Passord and use it with Dropbox across two macs and one windows machine! Great product!

thightower · March 2011

[quote name='Mike Arrigo' timestamp='1300932555' post='23081']

Just wondering when 1Passord will be available for this new browser.

I love 1Passord and use it with Dropbox across two macs and one windows machine! Great product!

[/quote]

Mike,

I am not sure if you are referring to the the Mac version and or the Win version of 1P being used with FF4. But since you placed this in the Mac forum I will got that route.

It is available now I am using it in FF4 which I am also using to type this to you.

Please check your 1P > preferences > Browsers and make sure that you have the FF4 extension enabled http://bit.ly/eAMX73

I run every beta and such but I think the ext is available in the stable build. Don't hold me to that tho.

martins · March 2011

Hi,

I'm also having trouble getting 1password to work with FF4.

I've attached some screenshots to show the problem.

* I have FF4 installed and have removed FF3

[attachment=561:Firefox.jpg]

* I go to the Prefs -> Browsers and get select Firefox 4. I'm asked to quit FF4. I do so.

[attachment=562:1Password.jpg]

* Now can't select the FF4 checkbox but can select FF3 (which isn't installed).

[attachment=564:Browsers.jpg]

Thoughts?

Martin

khad · March 2011

Martin,

Please ensure that Firefox.app is located in your /Applications folder and that you only have a single copy of Firefox.app on your machine. Please let me know if that was the problem.

If you are still having trouble, could you please email us your Diagnostics Report? To generate the report from 1Password on your Mac, open 1Password and select Help > Troubleshooting > Diagnostics Report. Then attach the entire file to an email to support@agilewebsolutions.com.

Please include a link to this thread in order that we might more quickly "connect the dots" when we see your Diagnostics Report in our inbox.

[color="#FF0000"]Please do not post your Diagnostics Report in the forums, though.[/color]

tonyros · March 2011

[quote name='stu' timestamp='1300903422' post='23049']

Hi tonyros,

As billk69 said, you can indeed use 1Password with Firefox 4, first of all please make sure you're using the latest version of 1Password 3 by going to 1Password > Check for Updates to get the latest 3.5.9 update.

Once you've done that, please quit Firefox 4 and then go to 1Password > Preferences > Browsers and ensure that the 'Firefox 4' option is checked. If you then restart Firefox 4 you should be up and running.

Thanks, and enjoy 1Password and Firefox 4 <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

[/quote]

Many thanks. I really should have worked that out for myself! It worked perfectly.

gerard · March 2011

[quote name='MikeT' timestamp='1300978684' post='23118']

HI PJ, welcome to the forums!

That’s strange, it should show up. Did 1Password’s Preferences > Browsers show the correct version for Firefox and did you click the “Profiles” button to make sure that it is checked for all of your Profiles?

Try to right click on the toolbar to select “Customize” and see if you can locate the 1Password button to drag to the toolbar:

[url="http://help.agile.ws/1Password_Windows/missing-1P-button.html#Firefox%20"]http://help.agile.ws/1Password_Windows/missing-1P-button.html[/url]

[/quote]

I ran into the same problem with Firefox 4 on a Mac running OS 10.6.7. When I installed Firefox 4, I got a message saying it could not find an add-on (or some term like that) for 1Password. My 1Password's Prefs > Browsers does not show version numbers for browsers.

MikeT · March 2011

[quote name='gerard' timestamp='1300981038' post='23121']

I ran into the same problem with Firefox 4 on a Mac running OS 10.6.7. When I installed Firefox 4, I got a message saying it could not find an add-on (or some term like that) for 1Password. My 1Password's Prefs > Browsers does not show version numbers for browsers.

[/quote]Hi Gerard, I moved your post to the Mac forums since the Firefox extensions are not the same on both Mac and Windows.

Please make sure that you’re running the latest version of 1Password, 3.5.9. You can find the version number by opening 1Password and go to the 1Password Menu > About 1Password. If you are not running 3.5.9, please check for updates in the same Menu (1Password > Check for Updates) or download the latest copy of 1Password from our web site here: [url="http://agilewebsolutions.com/downloads"]http://agilewebsolutions.com/downloads[/url]

After updating, you should able to see Firefox 4 now in the Browsers Preferences. Make sure that Firefox 4 is also installed to the Applications folder on your Mac.

Koz · March 2011

[quote name='martins' timestamp='1300937201' post='23086']

Hi,

I'm also having trouble getting 1password to work with FF4.

I've attached some screenshots to show the problem.

[/quote]

I'm having the exact same issue as Martins, i tick the box, it tells me ff4 is running, I choose 'ask firefox to quit' and 1password seemingly does nothing. The box then won't let me tick it.

I have the same problems irrespective of whether I quit FF4 manually or have 1password do it. Additionally if I try to check it while ff4 isn't running the box just instantly unchecks itself.

khad · March 2011

It sounds like Firefox is caching some data from a previous version. You can fix this by completely uninstalling the Firefox extension and reinstalling it:

1. Make sure Firefox is not running.

2. Launch 1Password from your /Applications folder

3. Click 1Password > Preferences > Browsers

4. Uncheck the box next to all versions of Firefox

5. Launch Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is *not* listed.

6. Step #5 is the most important step so I'll repeat it again here <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' /> Launch Firefox and make sure 1Password is not there.

7. If 1Password is appearing in the Extensions window, click the Uninstall button on the 1Password extension and quit Firefox.

8. Return to your 1Password window and check the box next to Firefox. There are two versions: 3 and 4. Pick the one that you have installed.

9. Restart Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is listed.

After following these steps, the Firefox extension will have forgotten everything about previous versions and should work correctly.

Koz · March 2011

[quote name='khad' timestamp='1301040526' post='23183']

It sounds like Firefox is caching some data from a previous version. You can fix this by completely uninstalling the Firefox extension and reinstalling it:

1. Make sure Firefox is not running.

2. Launch 1Password from your /Applications folder

3. Click 1Password > Preferences > Browsers

4. Uncheck the box next to all versions of Firefox

5. Launch Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is *not* listed.

6. Step #5 is the most important step so I'll repeat it again here <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' /> Launch Firefox and make sure 1Password is not there.

7. If 1Password is appearing in the Extensions window, click the Uninstall button on the 1Password extension and quit Firefox.

8. Return to your 1Password window and check the box next to Firefox. There are two versions: 3 and 4. Pick the one that you have installed.

9. Restart Firefox and click Tools > Add-ons > Extensions. Make sure that 1Password is listed.

After following these steps, the Firefox extension will have forgotten everything about previous versions and should work correctly.

[/quote]

Hi Khad,

No go unfortunately. I can repeat this several times and nothing much changes.

[list]

[*]1Password is installed in ~/Applications not /Applications. This has always worked previously, I hope it can continue to work. This lets me back up my home folder and kinda 'ignore' the / as it's just operating system stuff.

[*]Firefox was too, though I've moved it to /Applications and nothing improved.

[/list]

I saw in an earlier thread you asked about the contents of the extensions folder in Application Support, it's completely empty for the ff extensions as you can see here: [url="https://gist.github.com/886605"]All the directories look like a firefox extension but there are no files within them[/url]. I've deleted that directory, clicked disable all extensions, then re-enabled them. It makes no difference sadly.

Something's clearly broken but I'm not sure what else I could tell you. Let me know! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

khad · March 2011

[quote]1Password is installed in ~/Applications not /Applications.[/quote]

Just for fun, try installing 1Password in your /Applications folder.

Please let me know if the above steps produce very different results once you do.

GGrow · March 2011

I have the same problem as Martin. Running 1Password Version 3.5.9 (build 30884) on a MacBook Pro, OS X 10.6.6, with Firefox 4.

I have tried all the solutions posted, but the 1P icon still does not show.

Here is a related possibility: When I try to install extensions into Firefox 4, they Download but do not Install. The Install step just hangs. Could this be related?

1Password works on Chrome at the same time it does not work on FF4.

BTW, I've checked that there is only one Default profile on FF. I've installed, uninstalled, and re-installed the 1P driver for FF4. I've uninstalled the driver for FF3. Restarting between every step.

Nothing has enabled 1P on FF4.

Guys, there seems to be an additional problem at work here besides the one you have solved. Can you help?

Thanks.

Oh, I also reset the 1P folder permissions. AFAIK, I've tried every recommended solution, without success.

MikeT · March 2011

[quote name='GGrow' timestamp='1301067775' post='23214']

Oh, I also reset the 1P folder permissions. AFAIK, I've tried every recommended solution, without success.

[/quote]Hi GGrow, I’m sorry to hear nothing works so far.

Is there an old 1Password extension ([email="1Passwd@firefox.com"]1Passwd@firefox.com[/email] or something like that) remaining in your Firefox Profile > Extension folder?

If you do not know how to look for this, please email us directly with your Diagnostics Report. [color="#FF0000"]Do not post or upload your report here.[/color] To generate the report from 1Password on your Mac, open 1Password and select Help > Troubleshooting > Diagnostics Report. Then attach the entire file to an email addressed to [email="support@agilewebsolutions.com"]support@agilewebsolutions.com[/email], send it to us.

Thanks!

Koz · March 2011

[quote name='khad' timestamp='1301046927' post='23192']

Just for fun, try installing 1Password in your /Applications folder.

Please let me know if the above steps produce very different results once you do.

[/quote]

Tried that just now and it didn't make any difference sorry. I still can't check the ff4 option it just immediately unchecks itself.

1Password for Firefox 4

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