Feature Request: disable lock/unlock sounds

khad

Welcome to the forums, reposed! We really appreciate your feedback. Your vote has been counted. The developers are busy working on some great new updates, and I'll make sure to remind them about this while they're "deep in code." <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />

Artagra

Mods, if you aren't happy with this feel free to delete.



WARNING: This is not a trivial thing to change, don't do it if you aren't technically inclined. You are changing two shared system sounds to blank sounds, so any other applications that use these sounds will play a blank sound (ie nothing).



You need to change these two files to be silent AIF files - deleting them doesn't work - it reverts to using one of the camera sounds!



The two files you need to replace are:

/System/Library/Frameworks/SecurityInterface.framework/Versions/A/Resources/lockClosing.aif

/System/Library/Frameworks/SecurityInterface.framework/Versions/A/Resources/lockOpening.aif



You can replace them with an AIF file that is silent, with two copies renamed to the same names as above. You can find a silent AIF file (blank.aif) here:



/System/Library/PrivateFrameworks/Slideshows.framework/Versions/A/Resources/Blank.aif



Make two copies with the names of the files above, and replace the originals with these new files. Problem solved.



Personally, I only replaced lockClosing.aif, and left lockOpening.aif. It's the sound playing when I'm waking my machine from sleep (seems it didn't get a chance to lock before going to sleep) that grates on me! At first I thought it was a HDD sound, later I thought it was an optical drive sound. Only after replacing both with SSDs was I confident it was a sound being played, and at first I thought it was an OS X sound.

khad

Welcome to the forums, Artagra! Thanks for the post.



For those of you playing the home version of everyone's favorite gameshow "Hey, What's That Sound?" please be aware that the above hack is unsupported and may cause your dog to explode. That said, if you are so inclined please feel free to replace the sound files as described. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



Cheers,

kpdillon

Can this request be taken seriously? I thought I had a defective hard drive and this sound is really annoying.

soundsgoodtome

[quote name='kpdillon' timestamp='1346447508' post='61940']

Can this request be taken seriously? I thought I had a defective hard drive and this sound is really annoying.

[/quote]

They couldn't care less.

khad

[color=#282828][font=helvetica, arial, sans-serif]Thank you for following up on this, [/font][/color]soundsgoodtome[color=#282828][font=helvetica, arial, sans-serif] (and [/font][/color]kpdillon[color=#282828][font=helvetica, arial, sans-serif] as well). As you can see in this thread this has only been mentioned by a few other users in the entirety of 2012. On the one hand I must point out that as a small development team we have limited resources and must direct them to the issues that will reap the largest return. For every issue there are folks who only want [i]that one issue[/i] resolved. When all you have is a nail, all you want is a hammer. It is perfectly understandable, and I feel the same way about some specific things in 1Password myself (though that is a topic for another thread). [/font][/color] <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



[color=#282828][font=helvetica, arial, sans-serif]All that is [/font][/color][b]not[/b][color=#282828][font=helvetica, arial, sans-serif] to say that this has fallen off our radar. We have just been improving 1Password in ways that have helped other users as well. (Perhaps you have also benefited from the numerous other updates we have released.) We deeply appreciate customer input and take every request seriously. The [/font][/color][url="https://agilebits.com/onepassword/mac/release_notes"]release notes[/url][color=#282828][font=helvetica, arial, sans-serif] are always publicly available, and as you can see we have added, fixed, and updated more than 200 different things since this thread started. There are many more things we need to work on to make sure 1Password is functioning optimally for you and other users as browsers are constantly being updated and OS X updates require changes in 1Password as well.[/font][/color]



[color=#282828][font=helvetica, arial, sans-serif]Being that I am not one of the developers, I can't give you any of the technical details. However, development factors can change rapidly, so we don't normally give specific dates for new products, features, or fixes. [/font][/color]I may disable the sounds myself if such a feature becomes available, but we have always preferred to let the software speak for itself rather than trying to lure people in with promises of future features. In fact, I'd never encourage anyone to purchase 1Password (or any product) based on claims of future features. On the contrary, I would advise you and others to always use the tool that meets your needs as best as possible [i]today[/i]. If that's not 1Password for you at this time, then we will keep working hard in the hopes that one day it is.



Please let me know if there is anything else I can help with. I have passed your vote for this along to the developers and would be happy to pass any additional feedback to them as well.

soundsgoodtome

[quote name='khad' timestamp='1346474731' post='61948']

[color=#282828][font=helvetica, arial, sans-serif]Thank you for following up on this, [/font][/color]soundsgoodtome[color=#282828][font=helvetica, arial, sans-serif] (and [/font][/color]kpdillon[color=#282828][font=helvetica, arial, sans-serif] as well). As you can see in this thread this has only been mentioned by a few other users in the entirety of 2012. On the one hand I must point out that as a small development team we have limited resources and must direct them to the issues that will reap the largest return. For every issue there are folks who only want [i]that one issue[/i] resolved. When all you have is a nail, all you want is a hammer. It is perfectly understandable, and I feel the same way about some specific things in 1Password myself (though that is a topic for another thread). [/font][/color] <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



[color=#282828][font=helvetica, arial, sans-serif]All that is [/font][/color][b]not[/b][color=#282828][font=helvetica, arial, sans-serif] to say that this has fallen off our radar. We have just been improving 1Password in ways that have helped other users as well. (Perhaps you have also benefited from the numerous other updates we have released.) We deeply appreciate customer input and take every request seriously. The [/font][/color][url="https://agilebits.com/onepassword/mac/release_notes"]release notes[/url][color=#282828][font=helvetica, arial, sans-serif] are always publicly available, and as you can see we have added, fixed, and updated more than 200 different things since this thread started. There are many more things we need to work on to make sure 1Password is functioning optimally for you and other users as browsers are constantly being updated and OS X updates require changes in 1Password as well.[/font][/color]



[color=#282828][font=helvetica, arial, sans-serif]Being that I am not one of the developers, I can't give you any of the technical details. However, development factors can change rapidly, so we don't normally give specific dates for new products, features, or fixes. [/font][/color]I may disable the sounds myself if such a feature becomes available, but we have always preferred to let the software speak for itself rather than trying to lure people in with promises of future features. In fact, I'd never encourage anyone to purchase 1Password (or any product) based on claims of future features. On the contrary, I would advise you and others to always use the tool that meets your needs as best as possible [i]today[/i]. If that's not 1Password for you at this time, then we will keep working hard in the hopes that one day it is.



Please let me know if there is anything else I can help with. I have passed your vote for this along to the developers and would be happy to pass any additional feedback to them as well.

[/quote]



This is a particularly heinous "feature" because it is causing some users to believe their hard drives are failing. (Even an Apple Genius thought my hard drive was failing, so he replaced it, and when I got home, I had trouble restoring my data from my Time-Capsule backup, because the Time Capsule didn't recognize the new drive, causing me to lose years of data.) While the Time-Capsule issue isn't directly the fault of 1Password, per se, this chain of events all occurred because of that ridiculous sound.



I've been involved with software development for nearly 20 years. While flashy, new features that might attract (or appease) larger numbers of users are clearly important, it's also critical to address the less-flashy features that affect or annoy smaller numbers of users, especially when they are potentially as dangerous as this one is.



I've used 1Password for several years, and that sound was added as a new feature, relatively recently -- and it's completely beyond all comprehension that when the feature was added, the developers didn't simultaneously add a way to disable it! When updates become available for my apps, I take time to read about the new features. I'm 99% sure there was no mention in the release notes of a new sound that would be played when 1Password is locking. The sound just started happening. Perhaps most people don't pay attention to the sounds their computers make (or perhaps they don't care). I [u][b]work with sound[/b][/u] every day of my life, so the sounds my computers make are extremely important to me, and I pay very close attention to them. I [b][u]must[/u][/b]. Not only was this sound added without explanation, it was very poorly selected. Did the developers select a recognizable sound? Something that clearly represents something closing? A door, for example? No. They may think they did, but they did not. [u][b]They selected a sound that sounds like a hard drive malfunctioning![/b][/u]



A sound (or [u]any[/u] issue) that creates [b][u]that[/u][/b] kind of confusion -- whether for a thousand users, or for three -- should be addressed, the moment it's reported.



[u][b]How difficult can it be to add a preference to disable that sound?[/b][/u] Seriously. OK. Maybe it's not the highest-priority issue. But how long must we be expected to wait for a solution? A month? Six months? A year? Three years? I mean, really...



Your excuses regarding this issue are falling on deaf ears. And your admonition to [i]"always use the tool that meets your needs as best as possible today"[/i] is frankly insulting. First of all, as you know, 1Password [b][u]is[/u][/b] the best solution of its kind. Not only are the other solutions inferior, migrating many hundreds of saved log-ins, accounts, identities, notes, software registrations, and credit cards from 1Password to another app would take months. We aren't talking browser bookmarks, here; It's not like one can simply export a file containing all of one's passwords and then import them into another application. Even if one could, he'd be doing so for what reason? [u][b]Because 1Password's developers refuse to give us a way to simply disable a sound effect.[/b][/u]



How many more users must lug their computers to a repair center because they believe their hard drives have malfunctioned?

How many more users must lose data (despite having back-up solutions), simply because your product made them think their hard drive was failing?

Instead of writing several paragraphs in an attempt to justify the ongoing lack of a solution for this issue, just fix it.



Please don't insult us by making any more excuses for this. Just fix it.

khad

The sounds used in 1Password are the default lock and unlock sounds used by the built-in OS X keychain as well. Open Apple's own "Keychain Access" (found in /Applications/Utilities/) click the lock to toggle, and you'll hear the sounds clearly. I'm really sorry that you had a bad experience with an Apple Genius who did not know what the sound was. A failing drive doesn't sound like that, and Apple has been using the sounds for locking/unlocking in OS X for about a decade. They are neither a new addition to 1Password nor OS X itself.



As I said, I've shared your feedback with the developers. Your vitriol toward me doesn't really help anything.



I'm going to close this topic now as there is no reason to keep it open and argue back and forth about this. If there is something else I can help with, please create a new topic.

thightower

khad



I opened the topic for a moment to post this them Ill close it back.



Looking thru MacLife tonight. http://www.maclife.com/article/reviews/sound_bunny_review I found an app called sound bunny [url="http://www.prosofteng.com/products/soundbunny.php"]http://www.prosoften.../soundbunny.php[/url]



It is possible to disable the sounds for specific apps. 1Password doesn't directly respond to it instead you need to mute the sounds for sound effects (it should be the top most item. I am not sure if this mutes mail etc



Edit : I tested it and my mail still plays a sound so be very careful if you want to try using it. I am not sure which sounds will get turned off.



I am going to use it a few more days and report back

thightower

All is working well in my trials I have purchased a copy for my use. So this may work for you guys.